Complaint·September 5, 2023

The complainant was informed that the child’s left elbow was dislocated, medical records indicate a nursemaid elbow injury. Per the complainant, they checked in with the daycare provided as no information was given during pick up besides the child having a tough day. LPA was unable to interview child # 1. Regarding allegation # 1 child sustained an unexplained injury while in care- LPA conducted interviews with the complainant, parents, children, and staff. LPA conducted interviews with staff # 1 and 2. Staff corroborated that on the day of the incident child # 1 had a therapy session, they noticed child got upset but did not see anything out of the ordinary. Per Staff # 1 and # 2 after therapy child # 1 joined children for playtime and lunch without any issues and was not observed to have any discomfort in the arm. Staff # 1 disclosed that Child # 1 did wake up from a nap very upset and took the child a while to calm down. Per Staff # 1 after nap child # 1 was fine throughout the rest of the day and was eating when picked up. LPA conducted interviews with parents and children. Parents’ statements corroborated that they are happy with the care that their child receives and do not have any concerns about staff or supervision. Children’s statements corroborated that they like their teachers. No disclosures were made regarding child # 1. LPA was unable to interview the Therapist as they were not available for interview. This agency has investigated the complaint alleging the child sustained unexplained injury while in care. Based on the evidence presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Licensee Ludivina Renteria