complaint·November 9, 2021

An interview was conducted with the complainant. Per initial complaint report, it was reported that facility did not provide child’s authorized representative with information to assess the state of the child's health and physical and emotional development. According to complainant, C1 was transitioned from the younger preschool to the older preschool without informing parents. Per complainant, they realized this was happening when they started receiving behavior notes. LPA conducted interviews with staff 1 and 2. S1 disclosed that when children transition parents receive a memo stating that child is transitioning. Per S1 a memo was not given for C1’s parents because after meeting with parents it was requested for C1 to be put into an older preschool classroom. S2 corroborated that memos are provided during transition. Per S2 they were informed parents asked for C1 to move into older preschool classroom therefore no memo was provided. Interviews conducted and documentation reviewed found that facility was in communication with C1 parents regarding transitions, however written notices nor meetings were conducted agreeing to these changes. Per interviews conducted and documentation received a zoom meeting was scheduled but never occurred since child was disenrolled. LPA conducted other interviews with parents. Parent’s statements did not express concerns with transition process, per parents they have been informed when children transition through an app or verbally. This agency has investigated the complaint alleging Licensee did not provide child’s authorized representative with information to assess the state of the child's health and physical and emotional development. Based on LPA’s observations and interviews which were conducted and record reviews, Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. Exit interview was conducted with Jennifer Fowler,, Director including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role and their signature on this form acknowledges receipt of these forms.