complaint·February 10, 2022

According to Director and Licensee, the decision to dis-enroll C1 was based on the Parent Handbook which was provided to C1's parent on 7/16/2020. Per handbook, the center reserves the right to immediately dis-enroll any child due to parent's refusal to follow facility policies. Per interviews, the health policy stated in the signed contract was not followed because C1 was sent home twice, on 8/25/2021 due to vomiting and on 8/26/2021 due to continuous cough. Ms. Campbell requested the parent to bring a doctor's note prior to return. On 8/26/2021, a doctor's note was provided indicating that the child is unable to attend school from 8/23/2021 through 8/30/2021. The attendance sheet confirmed that C1 was brought to the school when C1 was supposed to be off school. In review of the contract signed by C1s parent, the facility did not follow the disenrollment process in the contract; 1) warning, 2) three-day suspension, 3) dis-enrolled from Eagles Nest Preschool. In addition, the facility does not have an admission agreement that complies with Title 22. Based on LPA’s observations and interviews which were conducted and record review, the preponderance of the evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1 is being cited on the attached LIC9099D. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Jennifer Campbell.