Incident investigation·January 14, 2026

Licensing Program Analyst (LPA) Lilli Babcock conducted an unannounced Case Management inspection due to an incident that was reported to the Department on 12/9/25. LPA met with Director, Jennifer Campbell to whom the reason for the visit was explained. Census was taken. There were two (2) staff present caring for eight (8) children in the 0-12 month class (Room 4) and three (3) staff present caring for nine (9) children in the 12-24 month class (Room 3). The facility was observed to be operating within the license capacity limitations. On December 9, 2025, an unusual incident report was made to the Department regarding an incident that involved a parent who informed the facility via email on 12/8/25 at 6:12 pm, that after picking up their child (Child #1) from the facility on 12/8/25, they noticed their child had a bump on their forehead. The facility reported this incident to the Department within the required 24 hours. LPA conducted interviews with staff working in the classroom on 12/8/25. Staff interviewed stated they did not observe any bumps or bruises on Child #1 on 12/8/25. Staff stated they did not observe Child #1 cry on 12/8/25 while in care and did not observe Child #1 behaving in any way unusual from any other day on 12/8/25. During interviews staff stated they perform a Daily Health Check in the morning and at last diaper change of all children in care and did not observe any bumps, bruises, or marks on Child #1 on 12/8/25. During the visit LPA obtained a copy of the facility's Daily Health Check form for the month of December 2025 and Page 1 of 2 observed the form states "OK" for Child #1 for the date of 12/8/25. LPA inspected the classroom on this day and did not observe any safety concerns. Child #1 was in attendance on the day of the visit, and LPA observed it is difficult to see the forehead of Child #1 as the hair for Child #1 covers their forehead. During interviews, Director stated the facility does have cameras in the infant room and Director stated she reviewed the camera footage from 12/8/25 and did not see anything of concern. Director states the camera footage only saves for a period of 3 days. No deficiencies are being cited at this time. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed wit Director, Jennifer Campbell.. Page 2 of 2