Incident investigation·February 3, 2026

Licensing Program Analysts (LPAs) Nolan Tcheng and Caroline Nguyen conducted an unannounced Case Management inspection for the purpose of following up on an incident self reported to the Department on 01/28/2026. Upon arrival at 2pm, LPAs met with Facility Representative Yuliana Chacon, to whom the purpose of the inspection was explained. A tour of the facility was conducted and census was taken. There were 17 children with 4 staff members. On 01/26/2026, two children in care were sent to the elementary school front office to pick up food for Staff #1 (S1) . During their walk to the office, and back to the group, the children were without staff supervision. They arrived at the front of the school and received the food from the delivery driver. LPAs interviewed two staff members and two children. Staff #1 was contacted via telephone regarding the incident and disclosed, "I was outside with the kids and I sent two [kids] to the front without supervision." Staff #1 continued to explain that they were picking up food from an order for them (S1). Child #2 corroborated that they, and Child #1, were sent to the front to pick up food for Staff #1. When asked who did they receive the food from, Child #2 stated that they got it from the delivery person. LPAs obtained written statements from staff and children involved in the incident. A written statement from Child #1 disclosed they picked up food "at front office, by the small little front gate, right outside the office. A person came and gave us the order at the small front gate." LPAs reviewed disclosed information. The children were sent to the front of the elementary school without any supervision from adult staff and the facility. They were sent by Staff #1 to pick up ordered food from a stranger (delivery person) who is not associated with the facility. Based on the information above, facility is in violation of lack of supervision, and personal rights. REPORT CONTINUES PAGE 1 of 2 LPA Tcheng informed Facility Representative, Yuliana Chacon that this report dated 02/03/2026 documents Two Type A citations, which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, and personal rights of children in care. Also, LPA Tcheng informed the Facility Representative to provide a copy of this licensing report dated 02/03/2026, that documents any Type A citation, to parent/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC9224), or other written statement, must be placed in the child's file for verification. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Facility Representative, Yuliana Chacon, at 4:25pm. Plan of corrections developed and Copy of Report provided. END OF REPORT PAGE 2 of 2