Complaint·October 12, 2022

This agency has investigated the complaint alleging that, “Facility is operating out of ratio”. According to the allegation, the RP states that, “RP was able to look through the windows of the Infant Center and noticed there were 2 staff to 16 infants.” LPA conducted interviews with Director, entire Infant Staff and parents. By (S3), (S4) and (S5) own admission, the facility has operated out of ratio for a few minutes during transition periods and during pick up and drop off on a few occasions. Based on consistent statements obtained through interviews with staff, this agency has investigated the complaint alleging “Facility is operating out of ratio” and have found that the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter Number 1), are being cited on the attached LIC 9099D. One deficiency was cited during today’s visit. Upon receipt, the Licensee shall post the “D” page of the Licensing report. This page shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100 civil penalty. A copy of this report shall be provided to the parents/guardians of the children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parents/guardians of any children newly enrolled at the facility for the next 12 months. The LIC 9224 Acknowledgement of Receipt of Licensing Reports must be maintained in each child's file immediately upon receipt from the parent. LPA provided Director with a blank copy of the LIC 9224 Acknowledgement of Receipt of Licensing Report. Exit interview was conducted with Director, Maribeth Peralta.