complaint·June 17, 2021

Page 2: During Interviews conducted with staff, multiple disclosures were made that when conflict does occur between children, teachers will intervene by redirecting the children, discuss the issue with the children having conflict, and remove the object (ball) causing the conflict. Teachers will complete the Incident and Accident report, give the report to the child’s authorized representative when the children are being picked up, and discuss incident with parent for a plan of correction. Corroborating children and staff disclosures were made that when there is a conflict between children, the teachers will have children write ‘standards’ and are given a time out. Multiple children stated bullying between children was not observed. Pertaining to the allegation: Inappropriate interactions between children while in care, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview has been conducted with Director Lorena Vasquez. Appeal Rights were explained and provided. A copy the report (LIC 9099), Appeal Rights (LIC 9058), and the Notice of Site Visit (LIC 9213) were sent via email to Director. An electronic read receipt confirms receipt of the reports. The facility representative was provided with the mailing address to the Monterey Park Regional Office (1000 Corporate Center Drive, Suite 200B, Monterey Park, CA 91754) and agrees to send a copy of the signed LIC 9099 reports by email to LPA and mail originals forms to the office. The Notice of Site Visit (LIC 9213) shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty. (Page 2)