complaint·September 9, 2021

there were no evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated Allegation #2: Staff uses inappropriate discipline. Specifically, it was alleged that staff keep children in their highchairs for hours because they are crying. During the facility tour on 7/7/2021, LPA did not observe any highchair throughout the facility, both inside and outside. Various interviews have indicated that the facility did not have highchair on the premises. Based on the information gathered, observation, and interviews, there were no evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated Allegation #3: Staff/Adult in facility yell at others while children are present. Specifically, Adults were yelling at each other and other staff in the presence of the children. Various interviews have indicated that there were no witnesses on the alleged yelling by adults and no disclosures that this event has happened in the facility. Based on the information gathered and interviews, there were no evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated . Allegation #4: Facility not providing nutritious meals. Specifically, the facility was serving rice for lunch daily. LPA reviewed the facility lunch menu for the month of July and August and observed different menus and food items served for lunch. During the inspection on 7/7/2021, LPA observed food supplies to include meat, cereals, fruits, vegetables, grains and dairy products. Ingredients for the lunch menu for that day were available at the time of the inspection. Lunch menu included chicken curry, squash, rice, milk and tangerine. On 7/30/2021, while at the facility, Licensee came with take-out pizzas and observed it was served for lunch with milk and fresh apple. Note that said food items were listed on the lunch menu for the day There were no disclosures that rice was served daily for lunch. Based on the information gathered, observation, and interviews, there were no evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated . There were no deficiencies cited on the above mentioned allegations per Title 22 Division 12. The Notice of Site Visit was posted where the parent/guardian of children enter and exit the facility. This notice shall remain posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty. Exit interview held, copy of report and Appeal Rights were provided. record reviews, the preponderance of the evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 12 is being cited on the attached LIC9099-D. The Notice of Site Visit was posted where the parent/guardian of children enter and exit the facility. This notice shall remain posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty. Exit interview held, copy of reports and Appeal Rights provided.