Inspector’s narrative
What the inspector wrote
On 10/20/25 at 8:30pm, Licensing Program Analysts (LPAs) Diana Ortiz and Staicy Perry conducted an unannounced annual random inspection. LPA\342\200\231s were greeted by facility office staff Rutka Chopra. Shortly after, at 9:20am, Director Haydee Galvez-Diaz arrived to the facility. LPAs were then guided on a tour of the facility. Facility is licensed for 24 infant ages 0-24 months. A waiver is on file for an outdoor stagger playtime schedule, due to infant outdoor yard only occupy 9 infants at a time. This facility operates Monday through Friday from 6:30am to 6:30PM. There is also a preschool and school age program on the premises with facility number 198020523 (preschool), and 198020528 (school age). Infant Program consists of 2 classrooms. Per Facility director there are 14 children enrolled. LIC 125 Entrance Checklist provided.
Upon arrival LPAs observed
11
children with
5
staff members. Teacher-child ratios were observed to be in accordance with Title 22 Regulations. Staff names were recorded. All children were observed to be under supervision, including visual supervision. Licensed facility is within the conditions, limitations, and capacity specified on the license.
LPA observed all required forms/publications posted by the front entrance. Waiver was not observed to be posted on a prominent area of the facility, LPAs notified the Director of the conditions of the waiver which is stated on the waiver. Conditions that were not met are as follows:
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1. Staggered play time schedules are followed to ensure that
no more
than
09 Infants
are using the yard at a given time.
2. Scheduled play time is posted in each classroom, visible to see.
3. Copy of waiver letter must be posted next to the license.
4. Outdoor equipment is age appropriate and safe to children receiving care.
Condition #1 was not met during the facility inspection. At 9:30am, LPAs observed 11 infants outside in the play yard. Per staff, 11 children were outside due to increased enrollment. LPAs informed all staff of waivers on file for an outdoor stagger playtime schedule, due to infant outdoor yard can only occupy 9 infants at a time. All staff understood. Condition #2 was not met during inspection. LPAs did not observe scheduled play time posted and visible to see in each infant classroom. Condition #3 was not met during inspection. LPAs did not observe waiver to be posted next to the facility license. LPAs did inform Director of required posting. Director states she could not locate the waiver. LPA printed a copy and provided it to Director. LPAs observed Director post the waiver next to facility license during visit. Condition #4 was not met during inspection. LPAs observed outdoor equipment \342\200\234wood and hearts triangular climber\342\200\235 to be in the outside area and per manufacturers label, it states for children 2-8 years old, which poses a potential risk for children in care. Photos obtained. LPAs observed Director to remove furniture during inspection. LPAs informed Director that failure to comply with the conditions of this waiver may result in the termination of the waiver. Director understood. LPAs observed children transitioning to ensure there were only 9 children outside per waiver.
The following classrooms were inspected: Classroom 1 (2.0 Room): LPAs observed one restroom inside of the classroom which consists of 1 toilet, 1 sink, and one changing table inside of the restroom. Diaper changing area is clean and within arm's length of a sink with running water and dispensable soap. Classroom 2 (Caterpillars): LPAs observed one diaper changing table. Diaper changing area is clean and within arm's length of a sink with running water and dispensable soap. Diaper changing table has a padded surface of no less than one inch thick and is covered with washable vinyl or plastic. Sides are raised at least 3 inches to prevent the infant from rolling off the mat. Soiled diapers are disposed of in a trash can that is inaccessible to infants.
The classrooms\342\200\231 furniture and equipment were inspected for good repair, free of sharp, loose, or pointed parts. LPAs observed an indoor equipment \342\200\234wood and hearts triangular.
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ar climber\342\200\235 to be in infant classroom #1, and per manufacturers label, it states it is for children 2-8 years old. Photos obtained and technical provided. LPAs observed Director to remove furniture during inspection. All classrooms were inspected to ensure that the floors have a surface that is safe and clean. All materials and surfaces accessible to children are toxic free. Infants have sufficient changes of clothing and diapers to be always clean and dry. LPAs observed each infant has labeled storage for their belongings. Each cubby is labeled with each infant\342\200\231s name.
Napping equipment and bedding were inspected for good condition, appropriate storage, and cleanliness. Cribs and mats are used for napping. Cribs are used by younger infants. LPAs observed each crib to be labeled with infants name. Crib mattress is at its lowest position and side rail cannot be lowered. Mattress is covered with vinyl or similar moisture resistant material. Bedding is replaced when wet or soiled or when being occupied by another infant. Per Director, parents take linens home on Friday and returned on Monday. Younger infants are placed in cribs in a room which is separate from the activity area. However, LPAs did not observe a partition separation from the activity area. Per Director, the child gate that was used to separate the crib area from the activity area, broke and has not yet been replaced. Which poses a potential risk to the health and safety of the children. Mats are used for napping for infants who can pull themselves up. Mats were observed to be in good condition. LPAs reminded Facility Representative mats and cribs need to be arranged to provide a walkway and workspace between the cribs or cots without staff having to step over or reach over other infants.
Smoke detectors and carbon monoxide were not tested during this visit due to the detectors being wired to the emergency pull down fire alarm system.
LPAs observed a fully charged and serviced fire extinguisher. The fire extinguisher was last serviced
on 01/14/25
. Emergency disaster drill was last conducted on
10/08/25
. Facility Representative states there are no weapons, firearms, or bodies of water on the premises. LPA\342\200\231s did not observe firearms or weapons, poisons, nor bodies of water.
First aid bags are kept in each classroom. Heating, lighting, and ventilation were evaluated by LPA\342\200\231s. LPA\342\200\231s observed central AC/heater and vents located on the ceiling. LPA\342\200\231s observed the thermostats located in classrooms and temperatures to be between 69 degrees.
The facility offers breakfast, lunch, snack and afternoon snack. Lunches are provided by an outside vendor, Kaybees Kitchen.
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Parents can bring in children\342\200\231s lunches from home also. Water bottles and food brought from home must be labeled with date and the infant\342\200\231s name. At 9:53am, LPAs conducted an inspection of the refrigerator and freezer where the infant food is stored, LPAs observed several food items including 3 frozen packets of breast milk that were not labeled and dated, which poses a potential health and safety risk to the children. LPAs reminded Director that all food brought from home should be dated and labeled. Cabinet space and refrigerator are used for storing food items and perishables. Microwave oven is used for warming up foods while bottles are warmed up in bottle warmers. Staff assist infants with feeding whether held or when infant is seated. No infant was observed drinking a bottle that was propped or walking with a bottle in its mouth. Food preparation areas clean and were observed to be cleaned by staff after use. Drinking water is readily available both indoors and outdoors, children bring their own water bottles which were observed to be labeled.
All storage containers for solid waste, including moveable bins shall have tight-fitting covers that are kept on, and in good repair. Trash cans used to discard food have tight fitting lids. The facility was observed to be free of flies, other insects, and rodents.
The isolation area is in the main lobby near the entrance. The children will wait on a chair or sit on a table. There is a separate restroom which is located in the lobby that children can use when they are feeling ill and are waiting for their parents to pick them up.
Outdoor playground equipment is in safe condition, free of sharp, loose, or pointed parts. However, LPAs observed outdoor equipment \342\200\234wood and hearts triangular climber\342\200\235 to be in the outside area where infants were playing, and per manufacturers label, it states for children 2-8 years old. Photos obtained and technical provided. LPAs observed Director to remove furniture during inspection. The surface of the outdoor activity space is maintained in a safe condition and is free of hazards . Tot turf is used as cushioning material in the infant play yard. A large ground canopy over the play yard and tot turf provides shade. There is adequate shade in the play yard.
Sign in and out sheets were reviewed to ensure that the person who signs the child in and out uses their full legal signature and records the time of the day. Facility has hard copies of sign-in and sign-out sheets as needed.
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Children\342\200\231s Records were reviewed to ensure that Identification and Emergency form and required infant\342\200\231s needs and service plan are on file. Inspection of required forms was made and documented on the LIC 857. LPA's observed 15-minute sleep logs to be consistent in checking every 15 minutes. LPAs observed LIC 9227 to be in each children\342\200\231s file.
LPA reviewed staff records; staff files were incomplete. Staff #4 was not observed to have infant and toddler units. Per Director, Staff #4 will be removed until course has been completed.
Criminal Records Clearance for adults and verification of CPR/First Aid and health preventative practices documentation was reviewed. There is at least one person trained in CPR and Pediatric First Aid present during this inspection. The review of Staff records was documented on the LIC 859. Staff present had proof of the AB 1207 Mandated Reporter Training certificate on file.
AB1207 Mandated Child Abuse Reporting \342\200\223 On or before March 30, 2018, any person who works in a childcare facility shall complete the training and renew the training every 2 years. Website provided:
https://www.mandatedreporterca.com/training/child-care-providers
.
SB792 (Immunization Requirements for Staff and Employees) was discussed with the Director. The Director and staff do
currently have immunization documentation.
Incidental Medical Services (IMS) policy was discussed. For IMS information see Evaluator Manual - Regulation Interpretations and Procedures for Child Care Centers Sections 101173 and 101226. When any IMS is provided, an updated Plan of Operation that includes IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice(USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice)/ (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA, available at:
http://www.ada.gov/childqanda.htm
LPA advised the licensee to access forms, regulations, and quarterly updates on the Child Care Licensing website at:
www.ccld.ca.gov
.
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LPA discussed the safe sleep regulations with facility representative and discussed the Child Care Licensing Safe Sleep webpage at
https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-and-resources/safe-sleep
as an additional resource. LPA also informed facility representative of the importance of checking for recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at
https://www.cpsc.gov/
and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment.
Facility Representative was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated.
Facility Representative was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain childcare by connecting them to childcare providers and Resource and Referral Agencies (R&Rs) throughout California.
Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018,
requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test. For childcare center licenses issued after July 1, 2022, the licensee shall test their water for lead within 180 days of licensure pursuant to Written Directives section 101700 (PIN 21-21.1-CCP). LPAs verified that the lead testing was completed in accordance with the Written Directives outlined in
PIN 21-21.1-CCP
and no lead exceedance was detected. Copy of the lead results were provided to the Facility Representative. Per Facility Representative, facility does not use indoor and outdoor water outlets for drinking. Facility utilizes a water filtration cooler which is located in the main lobby area.
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To improve the quality and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to
inspectionprocess@dss.ca.gov
. For additional information regarding the inspection and its tools and methods, please visit the
Program website
at
www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process
.
Based on the LPA\342\200\231s observations and records reviews, the following deficiencies listed on the attached LIC 809D (Deficiency page) are being cited in accordance with California Code of Regulations Title 22. Deficiencies that are being cited need to be cleared to protect the children\342\200\231s health and safety.
A notice of site visit was given and must remain posted for 30 days.
An exit Interview was conducted, a copy of this report along with Notice of Site visit, Deficiency pages and Appeal Rights were explained and provided to the Facility Representative , Haydee Galvez-Diaz on 10/20/25.
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