Skip to main content

Inspection visit

Complaint

HE FAMILY CHILD CARELicense 1980211501 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

During the parent interviews, 1 out of 4 parents stated that they do see a lot of children but did not know an exact number and felt it was too busy and suggested they needed more providers to assist. During the course of investigation, photos were provided to LPA showing over 14 children at the facility at one time, which is well over the licensed capacity. Per neighbors\342\200\231 interview, conducted by LPA Mary Silva they stated they have seen about 20 children at one time. On 9/12/25, LPA arrived at the family childcare home and before entering the home, the LPA observed Licensee hand over a child to another adult. The adult then took the child to the back area of the home. Once the LPA entered the home the LPA only observed 14 children present. Licensee stated she only had 14 attending for that day. However, during the tour of the home conducted with LPA Mary Silva, the other adult with the child was not observed. Based on LPA's observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated at this time. Title 22 Regulation Code 102416.5 (a)--Staffing Ratio and Capacity-- The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time are being cited on the attached LIC9099D. LPA Solorio-Campos informed licensee, Xiaoshan He, that this report dated 09/24/25 document(s) one Type A citation. Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. LPA Solorio-Campos informed the licensee, Xiaoshan He to provide a copy of this licensing report dated 09/24/25 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the licensee, Xiaoshan He. Appeal rights were provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 102416.5Type A

    102416.5 Staffing Ratio and Capacity(a) The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time.This requirement was not met as evidenced by: Based on observations/interviews/record review, the licensee has had more children present at one time specified on her license capacity, which poses an immediate/potential health, safety, or personal rights risk to children in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 24, 2025 inspection of HE FAMILY CHILD CARE?

This was a complaint inspection of HE FAMILY CHILD CARE on September 24, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to HE FAMILY CHILD CARE on September 24, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "102416.5 Staffing Ratio and Capacity(a) The capacity specified on the license shall be the maximum number of children fo..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.