complaint1 citation

September 24, 2025

HE FAMILY CHILD CARE

What Happened

Two complaint investigations conducted same day. First complaint regarding over-ratio injuries unsubstantiated (one parent reported unreported bite incident, but three others reported no injuries; licensee acknowledged biting child and working with parents). Second complaint substantiated: facility exceeded licensed capacity with 14+ children observed and photo evidence showing over 20 children at times. Type A citation issued for capacity violation.

Observations

  • Substantiated: Facility exceeded licensed capacity with 14+ children observed, photos showing 20+ children at times
  • One child bitten and parent not informed (per one of four parents interviewed)
  • Licensee has child in care that bites; working with parent to prevent incidents

Inspector Focus

Supervision/Ratios

Data sourced from California Department of Social Services (CDSS) public records. Updated weekly. If you believe any information is inaccurate, report it here.