Skip to main content

Inspection visit

Routine inspection

CHAO FAMILY CHILD CARELicense 1980212171 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

At 2:15pm, Licensing Program Analyst (LPA) Stephanie Li conducted an unannounced annual inspection to the above facility. A risk assessment was conducted upon entry. LPA met with Licensee Shelly Chao, who led LPA on a tour of the facility. There are currently 13 children enrolled. There was 2 adult and 13 children present upon arrival. Facility capacity is in compliance for a Large Family Child Care Home. Hours of operation are Monday-Friday, currently 8:00am-5:00pm. This is a one story home, which consists of 3 bedrooms, 2 bathroom, kitchen, living room (day care and nap area), dining room, garage, back patio and front play yard. On limits to children are living room (daycare area), 1 bedroom, 1 bathroom, and front yard. Per licensee, areas off limits to children and parents include: 2 bedrooms, 1 bathroom, dining room, kitchen, back patio and garage. The LPA toured all areas used by children during this visit. All areas identified on the facility sketch that are accessible for children to use were inspected for safety, comfort, and cleanliness. There is central AC and heater. There is telephone service via cell phone that stays at the facility during operation hours. Licensee's own infant was present and was picked up by father during visit. LPA advised that her own infant throws her out of capacity, as there were 3 infants present. LPA reviewed capacity worksheet poster with licensee. Licensee understands infant ratio and capacity. Capacity worksheet was emailed to licensee. LPA observed that the following required postings were up: Facility License, Publication (PUB) 394- Notification of Parent Rights, LIC 610- Facility Disaster Plan, and Earthquake preparedness. All homes shall conduct fire and disaster drills at least once every six months, and document the date and time of each drill. Last drill was conducted in 4/06/2026. There is a fireplace boarded up and not assessable. pg. 1 of 3 There are toys, equipment and learning materials available for children. There are mats available for each child to nap. First aid kit is available. Drinking water is available through filtered fountain spout. Licensee provides morning snack, lunch, and afternoon snack. Cleaning compounds are stored at top of off limits kitchen sink. LPA observed all off limits area are made off limits with baby gates. Licensing staff reminded licensee smoking is not allowed in a family child care home. The restroom that children use was observed to be safe and sanitary. LPA observed the required fire extinguisher 2A 10BC, last purchased on 11/27/25. Per State Fire Marshall standards, fire extinguishers shall be serviced or purchased annually. Smoke detector was tested and operable. Carbon monoxide detector was not present in the home so unavailable to test. A citation is being issued, see page LIC809D. LPA observed the front yard area. The outdoor play area was observed to be fenced. There are age appropriate materials for children to use. There are 2 bunnies in a bunny kennel in the front yard. There is monkey bars, slides, little cars and toys for children to play. Adult and children’s records were reviewed and observed. The licensee has completed Pediatric First Aid and CPR exp 07/29/25. Per licensee, she renewed CPR training and the online RED CROSS portal shows card as active. Licensee has not renewed Mandated Reporter AB 1207 Child Care Training certificate that expired in 2024. Per licensee, she was not aware that is was renewable every 2 years. LPA advised that all staff must renew mandated reporter certificates every 2 years. No notes were observed regarding mandated reporter in prior visits. Technical violations are being issued for CPR documenting and renewal of mandated reporter certificates. Incidental Medical Services (IMS) is not currently being provided at this time. For IMS information see PIN 22-02- CCP. When any IMS is provided, a Plan for Providing IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice)/ (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA, available at: https://www.ada.gov/resources/child-care-centers/ . Licensee was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California. pg. 2 of 3 LPA advised the licensee to access forms, regulations and quarterly updates on line at: www.ccld.ca.gov . Language selection is on the top right white box of the web page. To improve the quality and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to inspectionprocess@dss.ca.gov . For additional information regarding the inspection and its tools and methods, please visit the Program website at www.cdss.ca.gov/inforesources/community-care-licensing/process . LPA discussed the safe sleep regulations with licensee and discussed the Child Care Licensing Safe Sleep webpage at https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-andresources/safe-sleep as an additional resource. LPA also informed licensee of the importance of checking for recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/ and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment. Licensee was reminded that all adults 18 and over living or working in the home, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a licensed Family Child Care Home. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated. Currently, the licensee is in compliance with California Title 22 Regulations. There are citations being issued today. Technical violations are being issued. Citations and Technical violations need to be cleared to protect the health and safety of children in care. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted, report reviewed was reviewed with Licensee Shelly Chao. pg. 3 of 3

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1597.543Type B

    Family Day Care Homes

    Based on observation and interview, the licensee did not comply with the section cited above as carbon monoxide detector was not present in the home, which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 22, 2026 inspection of CHAO FAMILY CHILD CARE?

This was a inspection inspection of CHAO FAMILY CHILD CARE on April 22, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to CHAO FAMILY CHILD CARE on April 22, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Based on observation and interview, the licensee did not comply with the section cited above as carbon monoxide detector..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

Share this reportEmail

Next steps

If this is your facility,claim this pageand add your response to the public record. Free.

Spotted an inaccuracy on this visit?Request a reviewand we will check it against the public record.

Researching this visit professionally?Book a 20-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.