complaint·August 9, 2024

Licensing Program Analyst (LPA) Alicia Mooberry conducted an unannounced complaint inspection for the purpose of delivering the findings for the above allegation. Upon arrival LPA met with Monica Beltran, Licensee and explained the purpose of inspection. LPA observed no children in the facility. Per licensee, the facility is not operating on this day. During the investigation, interviews were conducted with pertinent parties. Individuals interviewed provided no information that supported the allegation. LPA observed a sign at the entrance to the home that says "please wait here". Per licensee, the parents normally drop off and pick up at the door. Per licensee, parents of children enrolled have been made aware of their rights to enter the home whenever their child is present. LPA observed the signed LIC 995A Notice of Parents Rights in Children's Files. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. No Deficiencies are cited during this visit. Exit interview was conducted with Monica Beltran, Licensee.