Complaint·April 28, 2026

administrative. Furthermore, interviews with Staff corroborated this; they did not have knowledge of any June or July incidents, recalling only a later event in November 2025. LPA Dunlap noted that communication regarding these matters remained active within a message thread between staff. Although outside the RP's alleged timeframe, LPA Dunlap reviewed video footage from November 21, 2025, which the RP requested the video footage in November 2025.. The recording showed Staff 4 guiding C1 by the wrist to the library, where C1 began throwing items. When C1 attempted to leave while Staff 4 cleaned and redirected the child at eye level, Staff 3 extended an arm to block the exit. The RP entered the room immediately following this intervention and was spoken to by staff. LPA Dunlap observed that the November footage demonstrated a redirection for aggressive behavior and that the violation of personal rights did not take place. Based on the investigation, including staff interviews, review of facility logs, and video footage, there is no documentation or corroborating witness statements to support whether a personal rights violation occurred or that the facility failed to provide incident reports during the alleged months of June and July 2025. Although an allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations occurred. Therefore, the allegations are deemed Unsubstantiated. An exit interview was conducted with Facility Representative- Shirley Jones. The Notice of Site Visit given and must be posted for 30 days. Page 2 of 2