complaint·August 8, 2025

Page 2 of 2 The facility has a protocol for biting and implemented measures like shadowing, attempting to separate the children, and working with a third-party group called R.I.D.E. the repeated incidents show these strategies were ineffective and not enough to prevent the ongoing harm. This is a violation of the facility's responsibility to provide a safe environment for all enrolled children. Based on the information gathered through the course of the investigation, the preponderance of evidence standard has been met, therefore the above allegation(s) are found to be Substantiated. There are no deficiencies cited today in accordance with California Title 22 Regulations. The facility’s documented response was reasonable and aligned with established protocols. Exit interview was conducted with Director, Janice Balgemino.