Complaint·May 27, 2022

On 5/27/22 at 9:10AM, Licensing Program Analyst (LPA) Haydee Caliboso arrived at the facility to conduct a closing complaint investigation in response to the above allegation(s). LPA spoke with the Director, Malin Guerrero. Present during the inspection were 21 children and 7 staff. Based on LPA's gathered information through interviews with parents and staff, the agency has investigated the complaint allegations above. Staff state the program use Motessori based discipline which are positive redirection discipline and verbal, and posiitve role modeling conflict. Staff state threatening or harming a child, verbally or physically is never tolerated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation in UNSUBSTANTIATED. Appeal Rights were provided to the facility. This report and rights to comment and appeal have been discussed. A Notice of Site Visit was posted during this inspection.