Correction check·March 7, 2024

On March 7, 2024, Licensing Program Analyst (LPA) Garcia, conducted an unannounced plan of correction (POC) visit to facility. LPA met with licensee's assistant, Tamra Broussard and explained the purpose of the visit. Per Tamra, the licensee is not present in the home and is picking up children from school and won't be back for another hour. LPA contacted Licensee, Heather Majoulet to let her know about today's visit and asked about the CPR certification. On December 14, 2023, LPA met with licensee to conduct an unannounced, annual inspection at facility. During annual inspection, Licensee was cited for not having a valid CPR/First Aid training certificate and planned a POC due 1/15/24. LPA Garcia contacted the licensee on 2/20/24 to follow up on the POC and according to her, she is scheduled for a training and will send a verification of the appointment through email at the end of that day. LPA did not receive an email from Licensee. As of this date, LPA contacted the Licensee, Heather Majoulet over the phone and according to the licensee, she sent the new CPR training certificate to the wrong email address. LPA confirmed from that phone conversation the correct LPA email address and to send the valid CPR/First Aid training certificate. LPA received the CPR certificate issued on March 2, 2024. Deficiency cited on 12/14/2023 has been cleared. LPA provided facility representative copy of POC letter. A notice of site visit was given and must remained posted for 30 days. Appeal rights were provided during visit. Exit interview conducted and report was reviewed with Tamra Broussard.