Follow-up on corrections·April 30, 2026

On April 30, 2026, at approximately 10:40AM, Licensing Program Analyst (LPA) Nicole Tran conducted an unannounced case management visit and met with facility representative, Alyza Thornson. LPA disclosed the purpose of the visit and was granted entry into the facility by another facility representative, Carla Hamby. Director, Cindy Acker later joined the visit. The Department has obtained information that there was an unusual incident on February 23, 2026. The incident involved a child leaving the facility through the courtyard gates unsupervised twice in one day. Based on information gathered, a staff member was able to quickly go after the child and bring them back to the facility both times in less than a minute. This incident is considered an unusual incident. Per Director, on the day of the incident, they were supervising the children in the courtyard area with another teacher. Director states that the child did not leave the facility more than a few steps from the gate. Director states they and the other teacher had seen the child and were right behind them. LPA advised director of their appeal rights. Child care centers are required to report all unusual incidents to the Department. Unusual incidents must be reported to the Department within 24 hours by telephone or fax. A written unusual incident report must also be submitted within 7 days of the incident. The facility is being cited one Type “A” deficiency for not ensuring adequate supervision at all times leading to a child leaving the facility, and one Type “B” deficiency for not following reporting requirements. Continued on Page Two Page Two LPA Tran informed facility representative, Cindy Acker, that this report dated April 30, 2026, documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Also, LPA Tran informed facility representative to provide a copy of this licensing report dated April 30, 2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. A notice of site visit was given and must remain posted for 30 days. Appeal rights were provided and explained. Exit interview conducted and report was reviewed with facility representative, Cindy Acker.