complaint·January 30, 2024

On January 30, 2024, Licensing Program Analyst (LPA), Garcia conducted an unannounced conclusionary complaint visit and met with Licensee, Evelyn Canales to discuss the above allegations. Purpose of the inspection was explained. Present were the licensee and her husband with 4 children. During the course of the investigation, interviews were conducted with Licensee, children and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove that the allegations listed above occured. Although the allegations may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegations are UNSUBSTANTIATED. LPA conducted exit interview with Licensee, Evelyn Canales. Report and Notice of Site Visit was provided. Notice of Site Visit shall be posted for 30 consecutive days.