complaint·September 26, 2025

On September 26, 2025, Licensing Program Analysts (LPAs) Tran and Garcia conducted a subsequent complaint inspection in response to the above complaint allegations. LPAs met with Licensee, Cleudes Santos and explained purpose of inspection. Present during the visit are 3 infant children and 2 preschool aged children in care, with one helper and the licensee. During the course of the investigation, interviews were conducted and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove the above allegations. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated. Exit interview was conducted with Licensee, Cleudes Santos. Report and Notice of Site Visit was provided. Notice of Site Visit will be posted for 30 days.