Complaint·January 15, 2026

During an interview on 1/15/26, LS stated that she will only leave the children alone in the nap room when they're sleeping or when she has to go to the kitchen to grab something and only for a very short time. Review of a file for a child (C1) showed that the parent of C1 did not give permission for the Licensee to use pictures for public use, only for personal use. During an interview on 10/21/25, LS stated that for parents who don’t give permission to post pictures of their children on social media, the children’s faces are covered with an emoji. On 1/15/26, LS stated that she was unaware that the photo permission form for C1 did not have the public use unsigned, however, after posting pictures of C1 to Facebook while C1 was enrolled, she did not receive any request from C1's parents to have the pictures removed and was not contacted by C1's parent regarding the photo permission form. During interview with adults, C1's parent confirmed that they had not contacted LS upon seeing a picture of C1 on Facebook regarding the photo permission. Review of screenshots taken from the Facebook page “Ms. Tonya's TLC Playcare" show C1 included in photo’s posted on 8/14/25, 8/26/25, and 9/5/25 with their face unconcealed. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days. During interviews on 10/21/25 and 1/15/26, LS stated that the infant nap room was used in the past for younger infants who needed it to sleep, the most recent child who used it was C9 who transitioned to the playroom in September of 2025, and that no children have been placed in the nap room play pen for time-out. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days.