complaint·December 19, 2025

(2) Provider spoke to authorized representative in an inappropriate manner in the presence of day care children. It was alleged that the provider spoke to an authorized representative in an inappropriate manner while daycare children were present. According to the complaint, the licensee engaged in a pointed exchange with a parent picking up their child. Based on the description of the exchange, it involved the provider speaking in a frustrated tone. Licensee's staff did not provide supporting evidence to support the allegation, and interviewed parents did not express a concern with the licensee's interactions. The preponderance of evidence standard is not met; therefore, the allegation is UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it. (3) Staff is falsifying documents It was alleged that the licensee did not put accurate attendance dates and hours on a form to receive child care subsidies from Sierra Nevada Children's Services (SNCS). The alleged incorrect records involved three and a half days when a child was not in care. The form was subsequently corrected for accuracy before being officially submitted. LPA reached out to a representative at SNCS, who stated that they were not aware of any recent issues similar to the allegation, and that a common misconception of providers is that they can claim days and hours when a child is on vacation. The licensee stated that they were not aware of making a mistake on the forms. The preponderance of evidence standard is not met; therefore, the allegation is UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it. Exit interview conducted and report was reviewed with the licensee, Jeannette Stillwell. A notice of site visit was given and must remain posted for 30 days. LPA provided appeal rights. A Type B Title 22 deficiency is cited on the following LIC9099-D Exit interview conducted and report was reviewed with the licensee, Jeanette Stillwell. A notice of site visit was given and must remain posted for 30 days. LPA provided appeal rights.