complaint·April 13, 2023

(Page 2) A report was made to the police department regarding concerns for the subject child while at daycare. Subject child is a 3-year-old that does not speak English as their first language. As of 04/13/2023, LPA has not received report or response regarding request from police department. The complaint states subject child sustained a new scratch on their left cheek on 02/03/2023 that prompted law enforcement to be contacted. Earlier that week, the child was also seen with a bruise on the forehead. Complaint states on 01/17/2023, the child was observed with a one-inch scratch on the right cheek. Complaint states concerns regarding subject child\342\200\231s frequent injuries may be due to a supervision issue at the facility. LPA conducted an initial visit on 02/10/2023 with LPA Ana Francesca Chan. LPA\342\200\231s interviewed Director, three (3) staff members and five (5) children. 3 out of 3 staff members were able to provide the policies and procedures regarding supervision and reporting injuries. All staff were able to describe systematic planning while supervising the children on the playground, as well as, indoors. 3 out of 5 children were able to state they receive assistance from staff if they are injured. On 02/15/2023, LPA Castanon and LPA Chan interviewed 11 parents. 7 out of 11 parents disclosed positive experiences with the facility and its staff. Four parents did not return LPA\342\200\231s call for interview. LPA\342\200\231s also interviewed subject child\342\200\231s parents on 02/15/2023. Parent stated facility has notified them verbally and in writing regarding past injuries. Parent stated they did not make facility aware of their concerns of an increase of injuries to subject child. Parent declined LPA\342\200\231s offer to interview subject child. Subject child was withdrawn and not longer attends facility. LPA\342\200\231s reviewed facility injury reports and found two recent reports had been documented. One report described the incident on 02/01/2023, how the child was injured and sustained a bruise. The report coincides with bruise observed on child the first week of February referenced on the complaint. Second incident report dated 01/26/2023, detailed how the child sustained a scratch on their face. Facility also verbally informed parents of 01/17/2023 scratch that was mentioned in the complaint. Based on LPA\342\200\231s interviews conducted and record review, the allegation alleging staff do not provide adequate supervision to the daycare children while in care may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Exit interview was conducted with Director Tina Holland. The Notice of Site Visit was posted. Facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalty of $100. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. (End of Report)