Complaint·January 23, 2023

This page was amended on 01/24/2023 On 10/27/2022 the reporting party stated that their child came home from the facility on 10/26/2022 with injuries that were not reported to the reporting party and that the facility staff do not clean the children properly when changing their diaper. The reporting party also stated that almost every day the reporting party picks the child up from the facility that the child has a poopy diaper. On 10/28/2022 LPA, Gutierrez contacted the reporting party to obtain more information regarding the alleged allegations. The reporting party stated that on 10/26/2022 their child came home with and injury on the elbow and 2 on the child’s face near the right eye. The reporting party stated that there was another injury prior to this, maybe a couple of months ago and at that time nobody at the facility knew what happened. The Reporting Party stated that the director was contacted asking to be provided an explanation of the injuries from 10/26/2022 and the response was that it would be investigated. The reporting party also stated that the facility does not change the children timely or if they do the children are not cleaned properly due to no changing table in the classroom resulting in a rash. The reporting party also stated that when coming to pick up their child they observed a diaper instead of the pull ups that were provided for the child and reporting party would have to go inside and change the poopy diaper on the floor on the carpet. On 01/03/2022 a follow was provided by the reporting party that the facility director replied on 11/04/2022 to the explanation request submitted on 10/26/2022. The facility director stated that the staff could not provide an explanation on how and when the incident occurred, but the director did advise the reporting party the staff was talked to ensure better supervision and to report any incidents the child’s authorized representatives. On 11/03/2022. LPA Gutierrez made an unannounced inspection to the facility regarding the alleged allegation of reporting requirements that the staff did not report injuries to child's authorized representative and personal rights, staff leave daycare child soiled in feces. During the complaint investigation visit conducted on 11/03/2022, LPA interviewed 7 staff (Staff #1- Staff #7), obtained a copy of the personnel report (LIC 500) and the children’s roster (LIC 9040). Page 2 of 4 This page was amended on 01/24/2023. On 11/03/2022 Staff #1 (S1) stated that the facility staff lay the children on any available cot or on the floor inside the restroom with nothing underneath. On 11/03 2022 LPA observed a changing table inside the restroom during the tour. On 11/03/2022 Staff #2(S2) Stated that they change diaper with feces while child is standing up. On 11/03/2022 Staff #3 (S3) stated that the teachers are to create their own reports to the parents on the ProCare and that they do change the children with feces standing up. On 11/03/2022 Staff #4 (S4) also stated that if an injury incident occurs that the teacher reports the incident to the parents on ProCare. S4 stated that they do not change any diapers at the facility. On 11/03/2022 Staff #5 (S5) stated that the children are standing up while their diaper with feces is being changed by staff at the facility. On 11/03/2022 the director stated that the staff report the incidents to the parents. LPA asked the director how does she ensure that the reporting happens? Directors response was, “Well it’s what they are told to do.” On 12/16/2022 – 12/28/2022 LPA contacted 11 parents of the children enrolled in the preschool program. On 12/19/2022 Parent #3 (P3) stated that their child has come home with 2 injuries that were not reported to them and that their child comes home not cleaned properly when having a diaper with feces. P3 stated that they would have to come inside the facility to change their child sometimes at pick up. On 12/23/2022 Parent #9 (P9) stated that their child has come home with 2 injuries that were not explained on a written report and that their child comes home with diaper rashes regularly. On 12/28/2022 Parent #10 (P10) stated that their child was getting hit by another child at the facility and there was a lot of injuries to their child. P10 stated that their child would come home stating that another child kept throwing things at them. P10 stated that they provided pull ups for their child and the staff would forget to put the pull ups on during nap time which resulted in a child having to change clothing after an accident during nap time. On 12/19/2022 Parent #1, #2, #4, #6 and #7 had no disclosers about the alleged allegations. LPA made multiple attempts to contacted Parent #5 and #8, parents were not responsive to voicemail's left. Page 3 of 4 This page was amended on 01/24/2023 Based on statements and information received the allegations of reporting requirements, that the staff did not report injuries to child's authorized representative and personal rights- Staff leave daycare child soiled in feces is deemed substantiated. A substantiated finding means that the complaint is substantiated, and the allegations are valid because the preponderance of the evidence standards have been met. The facility staff are not reporting injuries to the authorized representative and the children are not being accommodated with the personal rights of being cleaned properly after a diaper change. It was also observed and stated by the Reporting party that the The following were revealed and are being cited in accordance with California Code of Regulations, Title 22, Division 12, Chapter 1, Section 06 101212 (f) 101223 (a) (2), 2 Type b deficiencies are being cited on the attached LIC 809D. Exit interview conducted and report was reviewed with the director, Rebekah Bay. Appeal Rights and deficiencies were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Page 4 of 4