complaint·October 17, 2024

(Page 2 of Report) During the investigation, LPA interviewed 5 staff members, 6 parents and attempted to interview 5 children. During interviews, all 5 interviewed staff members denied that they witnessed any staff ever called a child "bad" or "stupid". All interviewed parents did not share any related concern to the allegation. One child, out of five attempted children's interview, did not share any related concern to the allegation. Based on information gathered from LPA's interviews, t here is insufficient evidence to corroborate the allegation that staff spoke inappropriately to day care child . Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove that staff spoke inappropriately to day care child did or did not occur, therefore the allegation is unsubstantiated. Appeal Rights were explained. The Director was provided a copy of appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Rochelle Santacruz. (End of Report) (Page 2 of Report) During the investigation, LPA interviewed 5 staff members, 6 parents and attempted to interview 5 children. LPA also reviewed Police Report from Costa Mesa Police Department. During interviews, 3 out 5 interviewed staff members confirmed that the inappropriate interaction occurred. Staff #1 (S1) admitted that S1 placed one leg over Child #1 (C1)'s body during nap time to assist C1 to remain relaxed on the cot. Staff #2 and Staff # 3 confirmed that staff members used a technique called "Bridge", in which, staff use their leg to create a bridge over child's body to help child to stay calm during nap time. During interview, Director stated that Director was not aware of the "Bridge" technique until it was brought to her attention. Director confirmed that the "Bridge" technique was not acceptable during interview. During parent's interviews, none of the interviewed parents share any related concern to the allegation. One child, out of five attempted children's interviews, did not share any related concern to the allegation. During record review, LPA reviewed Costa Mesa Police Department's Report # 24-011319. The report did not reveal any finding relate to the allegation. Based on information gathered from LPA's interviews and record reviews, the preponderance of evidence standard has been met, therefore the above allegation about Staff interacted inappropriately with daycare child , is found to be substantiated. California Code of Regulations, Title 22, Division 12 & Chapter 1, Section 101223(c) Personal Rights cited on the attached LIC9099D. Due to the Type A violation, the licensee shall post and provide copies of the report to parents/guardians of the children in care at the facility by the next business day, and shall provide to the parents/guardians of children newly enrolled at the facility during the next 12 months. In addition, the licensee shall immediately post upon receipt the Proof of Correction for 30 consecutive days and provide a copy to current and enrolling parents. The licensee is to keep Acknowledgement Receipt (LIC 9224) signed by parents in each child’s file . Failure to post Type A reports for 30 days will result in a Civil Penalty of $100.00 (Continue next page) (Page 3 of Report) Appeal Rights and deficiency were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Rochelle Santacruz. (End of Report)