complaint·July 16, 2025

(page two) Staff stated they have not observed children being disciplined inappropriately. Children interviewed did not disclose information to support the allegations. When asked if they liked their teachers\342\200\231 C1 interviewed stated \342\200\234I really love her.\342\200\235 Parents interviewed did not disclose any information to support the allegations. Video Surveillance observed of date and time reported by RP did not show staff inappropriately discipline children in care; however, no audio of video footage was available for the Department to hear interactions between staff and children. The Orange County Regional Child Care Licensing Office investigated the complaints alleging Staff inappropriately disciplined children in care. Based on interviews conducted, video surveillance reviewed, and documents received the allegation is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies cited. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director Regina Keith. (end of report)