complaint·October 12, 2023

Page 9099C Complainant alleged that a child was grabbed by a staff member, which left bruising to the child arms and armpits. During the staff interviews, two out of the eight staff disclosed that they observed Staff #8 (S8) being a little rough with the Child #1 (C1) who had a hard day at school on that day. Staff #6 (S6) stated S6 observed S8 grabbed C1 by the arm to bring C1 back to C1's seat to finished C1 snack. It happened quick, and S6 believed S8 didn\342\200\231t intend to hurt the C1. S6 don\342\200\231t know if that may have left the marks, but it was the only incident S6 could recall. All 8 out of 8 staff interviewed denied violating children\342\200\231s personal rights. LPA Nguyen attempted to interview the children in care and C1, but none were qualified for the interview. LPA contacted the C1\342\200\231s parent (P1). P1 stated school was cooperative and showed the video where it appeared S8 grabbed C1 a little hard. P1 stated it appeared to be an accident. P1 wanted to document the incident so Fullerton Police Department was contacted. P1 stated C1 has returned to school. LPA obtained Fullerton Police Report which indicated the closing of the case as inactive. LPA reviewed physician note and it indicates that bruising that appears like fingerprints based on the appearance and pattern on the child upper arms. Based on the information gathered from LPA's interviews with 8 staff members, one parent, and reviewing records of the facility, Fullerton Police Report, and the physician note, it has been determined that facility staff S8 handled child in a rough manner resulting in injury. The preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 101223(a)(2) Personal Rights are being cited on the attached LIC9099D. Exit interview was conducted with Directors, Aida King & Dominique Bongcayao. Notice of Site Visit was posted during the visit. Directors was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.