complaint·October 21, 2021

Page 2 The Department received a complaint on 09/16/21 alleging child sustained an injury while in care. The complainant party (CP) alleged that on 9/15/21 during pick up CP observed Child #1 (C1) had a black left eye. CP asked licensee what happened, licensee stated, C1 was playing and bumped heads with another child. CP took C1 for medical attention due to C1\342\200\231s eye being swollen and unable to see. CP stated, Licensee did not contact CP to inform about C1\342\200\231s injury. During the investigation LPA Villa interviewed complaining party, Licensee, 1 staff, 1 child, 3 adults, and 4 parents. LPA Villa reviewed the Children\342\200\231s Roster and medical report. During an interview on 09/17/21, Licensee (S1) stated, on 9/15/21 at 10:00am 4 children were playing in the backyard. S1 observed, C1 and Child #3 (C3) were running and they bumped into each other C1 hit his left eye on C3\342\200\231s head. S1 stated immediately an ice pack was placed on C1\342\200\231s eye and Vaseline. S1 stated parents were not notified until 3:00pm during pick up time. LPA Villa asked S1 why parents were not notified immediately. S1 stated, they were never told about reporting requirements. During an interview on 09/17/21, Staff #2 (S2) stated, on 9/15/21 they did not observe the accident between C1 and C3. S2 was outside in the backyard assisting two other children when the accident occurred. S1 was outside in the backyard caring for C1 and C3. S2 realized C1 was hurt when C1 started crying and S1 immediately attended to C1\342\200\231s injury. S2 stated, parents were not notified about the injury until 3:00pm during pick up. LPA Villa attempted to interview four children on 9/17/21, 1 out 4 children qualified to interview. Child #2 (C2) disclosed they did not observe the accident, because they were inside the facility working on schoolwork. C2 stated, they heard C1 cry and S1 brought C1 inside the home to place ice and Vaseline on C1\342\200\231s eye. C2 stated, they did observe C3 rubbing their head as if they got hurt. C2 stated they love it here compared to another daycare in the past. Continue to page 3. Page 3 LPA Villa interviewed 3 adults on 9/20/21 and 9/24/21. All three adults confirmed the same story S1 told CP, C1 bumped into C3 and while playing the backyard. All three adults stated, they were upset due to S1 and S2 giving conflicting times and not being notified immediately of C1\342\200\231s injury. Adult #3 (A3) stated, they decided to give the provider another chance, because C1 has been attending the childcare over 2 years and this was the first time C1 had an injury at the childcare facility. C1 returned to the childcare facility on 9/17/21. LPA Villa interviewed 4 parents on 9/23/21. None of the parents disclosed any information regarding the incident. All the parents expressed how happy they are with the care and supervision S1 provides to the childcare children. In the course of the investigation it was discovered that S1 did not report incident to licensing office within 24 hours. LPA asked S1 the reason why the incident was not reported, S1 stated, I was never told about report requirements. Based on LPA\342\200\231s facility inspection, observations, interviews conducted with complainant party, licensee, staff, parents, children and records reviewed it was determined there was insufficient evidence that someone in the childcare facility intentionally hurt C1, or that the injury was not an accident. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. In the areas that were evaluated, the facility was not in compliance of the California Code of Regulations, Title 22, Division 12. The following citation under Reporting requirements 102416(b) was issued today on the attached LIC 809D. Exit interview was conducted with Licensee, Juana Del Carmen Fuentes in Spanish. Notice of Site Visit was posted during the visit. Licensee was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Licensee was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.