complaint·October 28, 2025

(page two) The Director submitted a written attestation on the date of 10/28/2025 stating " S5 (Staff five) and S3 (Staff three) are responsible for closing the infant room together. A member of management is always present on site to provide assistance if a teacher requires support." LPA verified that S5 is a qualified infant teacher. Children were not able to be interviewed due to being nonverbal. During interviews, three (3) out of four (4) interviewed staff stated that they have not observed an unqualified staff working alone with the children. S2 (Staff two) stated that there are two opening staff and four closing staff, and staff are told that aids are not allowed to be left alone with children. S3 (Staff three) stated that S3 and S5 are are both the closing staff until the end of the day. S4 (Staff four) stated that that have not observed a staff member alone with children that was not qualified to do so. The Orange County Regional Child Care Licensing Office investigated the complaint alleging unqualified staff providing care and supervision. Although the allegations may have happened or are valid, based on interviews and record reviews conducted, there was not a preponderance to prove that the allegations did or did not occur, therefore, the allegations are found to be UNSUBSTANTIATED. No deficiencies cited. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director, Chantel Hamrick. (end of report)