Complaint·May 19, 2026

(page two) On the date of 3/06/2026 LPA interviewed staff members and reviewed documentation provided by the facility. When asked if any incidents have occurred due to a lack of supervision, Staff (S2) stated that no incidents have occurred due to a lack of supervision. During interviews Staff three (S3) stated that they were present and observed the incident. LPA was provided with an incident report due to alleged lack of supervision. The incident report stated that Child one (C1) lost balance and fell in the classroom area. LPA collected and reviewed the Staff and Student ratio chart for the date of the alleged incident. At the time of the allegation, there were three fully qualified staff members and one aid present with 11 children in care. Parents interviewed did not disclose information to support the allegation. The Orange County Regional Child Care Licensing Office investigated the complaints alleging (1) A child sustained an injury due to inadequate supervision. Although the allegations may have happened or are valid, based on interviews and record reviews conducted, there was not a preponderance to prove that the allegations did or did not occur, therefore, the allegations are found to be UNSUBSTANTIATED. No deficiencies cited. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director, Chantel Hamrick.