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Inspection visit

Incident investigation

KINDERCARE LEARNING CENTERLicense 3042703371 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Dean Thompson conducted an unannounced case management incident inspection to follow up on the self-report Unusual Incident dated 07/17/2025. LPA met with Director Nancy Echeverria then toured the facility. While touring the facility, LPA observed 23 preschool age children and three staff members. During the inspection it was determined the facility is operating within its licensed capacity and within compliance of staffing ratios. A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. On 07/17/2025, a self reported Unusual Incident Report (UIR) was filed with the Licensing Office. The facility reported that a child eloped out of the classroom and exited the the facility without any adult supervision. On 07/17/2025, LPA contacted parent #1 (P1). P1 stated being informed that child #1 (C1) had walked out of their classroom and exited the facility through the double door entrance. C1 was outside without any adult supervision for one to two minutes. On 07/18/2025, LPA interviewed child #1 (C1). C1 mentioned walking out of the classroom to the front door, opened the front door to the facility then went outside to look for mom. C1 mentioned he waited by the door until he was let inside by staff #3 (S3). Continue to page 2. Page 2 On 07/18/2025, LPA interviewed staff #1 (S1). S1 stated entering the classroom at 10:10 AM. S1 mentioned as they entered the classroom they had children lining up to transition outside. S1 mentioned C1 had asked about their clothes and S1 replied to C1 telling C1 they had to wait for mom to get their clothes. S1 stated when they began the name to face check at 10:13 AM, S3 walked into the classroom (Multi age 2) with C1. On 07/18/2025, LPA interviewed staff #2 (S2). S2 stated around 10:15 AM, S3 informed S2 that C1 was found outside the facility doors alone without any adult supervision. On 07/18/2025, LPA reviewed a written statement from staff #3 (S3). S3 mentioned walking out into the hallway for their break at 10:12 AM and as S3 walked down the hallway and turned left, S3 observed C1 grabbing at the door trying to get inside the facility. S3 stated C1 mentioned looking for their mom. Based on the interviews conducted with Parent #1, Child #1, Staff #1, Staff #2 and documentation from Staff #1, Staff #2 and Staff #3, and LPA observation of C1 walking approximately 18 steps from their classroom and outside the facility the following deficiency is being cited in accordance with California Code of Regulations, Title 22, Division 12, Section 101229(a)(1) Responsibility for Providing Care and Supervision. The deficiency is being cited on the attached LIC 809D. LPA Dean Thompson informed Director Nancy Echeverria that this report dated 07/18/2025, document(s) one Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk to the health, safety, or personal rights of children in care. Also, LPA Dean Thompson informed the Director Nancy Echeverria to provide a copy of this licensing report dated 07/18/2025, that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Continue to page 3. Page 3 An immediate civil penalty of $1000 is hereby assessed for the day of 07/18/2025. This is a Repeat Violation for a violation of California Code of Regulations Section 101229(a)(1). A previous licensing report was issued on 04/08/2025, giving notice of the same violation A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director Nancy Echeverria. Appeal Rights discussed. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • RESPONSIBILITY FOR PROVIDING CARE AND SUPERVISION

    101229 Responsibility for Providing Care and Supervision(a)The licensee shall provide care and supervision... to meet the children's needs.(1)No child(ren) shall be left without the supervision of a teacher at any time...This requirement is not met as evidenced by: Based on interviews, record reviews, and observation, the licensee did not comply with the section cited above. Child #1 (C1) eloped from their classroom and exited the facility without any adult supervision which poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 18, 2025 inspection of KINDERCARE LEARNING CENTER?

This was a other inspection of KINDERCARE LEARNING CENTER on July 18, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to KINDERCARE LEARNING CENTER on July 18, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "101229 Responsibility for Providing Care and Supervision(a)The licensee shall provide care and supervision... to meet th..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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