complaint·November 3, 2022

Staff are swaddling infants: During the course of the investigation, LPA interviewed four staff. S1 stated staff are not allowed to swaddle infants and each staff are aware of this policy. Three interviewed staff denied swaddling any infants and denied witnessing any other staff members swaddling infants. Three interviewed staff denied using a blanket while infants are sleeping. Staff allow infants to sleep on postural support devices: During the course of the investigation, LPA interviewed four staff. Four interviewed staff stated the postural support device is only used to assist or support an infant when they are trying to sit up on their own. Staff 2 stated if an infant is starting to lean on the device, the infant is removed from the device. Staff 3 stated babies do not fall asleep while in the device. During the course of the investigation, LPA interviewed four parents. Interviewed parents had no issues or concerns. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are unsubstantiated. Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights was explained. A copy of appeal rights (LIC 9058 1/16) will be provided through email and their signatures on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report.