complaint·November 15, 2024

LPA interviewed staff at the facility. Staff stated they input only the amount of milk received and not the amount of milk intake for infants in the Kindercare app, which shows inaccurate information on infant daily feeding intake. None of the parents interviewed disclosed any information that could support the allegation. Based on interviews, and records reviewed, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. A substantiated finding means that the complaint is substantiated, and the allegation is valid because the preponderance of the evidence standard has been met. See LIC9099D for 1 Type B deficiency. An exit interview was conducted with Director Vanessa Stahl. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above. Page 2 of 2 ***this is an amended version of report dated 11/15/24 The Department received a complaint on 09/16/24 alleging (1) Staff dropped daycare child. (2) Staff does not prevent daycare children from injuring another child. (3) Staff did not properly handle daycare child. (4) facility rug is dirty. LPA interviewed staff at the facility. Staff interviewed stated they have not witnessed another staff drop a child. Staff stated in order to prevent a child from injuring another child, they do redirection, they talk to the child by saying "soft gentle touch" or offer another toy or activity . Staff stated they provide supervision to children. Staff stated they did not witness other staff miscarry a child. LPA attempted to interview adult who allegedly witnessed the incident, LPA did not get a response from the adult. Based on LPA’s observation and inspection on 9/19/24, the rugs in the 4 infant rooms (Room 1, 2, 3 and 4) were clean and sanitary. Director stated, the facility does a monthly deep cleaning service for their rugs. Based on records reviewed, there is a monthly carpet cleaning for the facility, latest cleaning was in September 2024. None of the parents interviewed disclosed any information that could support the allegations. Based on interviews conducted, observations and records reviewed, the preponderance of evidence standard has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted and report was reviewed with Director Vanessa Stahl. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The Director was provided with a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above. Page 2 of 2