complaint·October 18, 2024

Page 2. During interview with Reporting Party (RP) on 8/23/2024. RP stated that Child #1(C1) reported an injury to Staff #3 (S3) on 08/05/2024, and RP was not informed about it. RP then stated on 08/06/2024 RP reported it to Staff (S7). During the investigation, LPA toured the facility on 08/26/2024 and 9/17/2024, obtained Children’s Roster, updated Personal Roster LIC500, incident reports, Parent Handbook, Employee Job Responsibilities, and conducted interviews with the Reporting Party, staff, parents, and children. On 08/26/2024 at 9:00AM, LPA conducted an on site inspection for the purpose of investigating a complaint received on 08/21/2024 in the Orange County Child Care Office and toured facility with Site Supervisor-Andrea Castillo. During inspection LPA toured classrooms and playground area and no children were present. LPA interviewed 1 staff and obtained copies of staff employee job responsibilities, incident reports. During visit LPA was informed that the staff that were present during the dates listed in the complaint have since relocated to the Catalyst Kids-Heidman location. On 08/26/2024 at 11:10AM, LPA conducted a collateral visit at Catalyst Kids-Heideman for the purpose of interviewing staff. During visit LPA interviewed 5 staff present at the Catalyst Kids-Nelson location during the dates of the reported incident. On 09/17/2024 at 2:00PM, LPA conducted an on site inspection for the purpose of observing staff supervision of children in care and to interview children. LPA observed staff supervising, engaged, and supporting children needs outside at the picnic tables during snack time. During classroom observation, LPA observed staff supervising children by walking around and engaged with children during classroom activities. During staff interviews, 7 staff (S1-S7) stated that supervision means, “keeping an eye on children at all times and keeping children safe”. 6 out of 7 staff stated they herd of an incident of child (C1) being hit by Child #4 (C4) and that C1 reported the incident to S3 during playground time. During the interview with S3, C3 indicated they didn’t observe the incident and were unaware until C1 informed them. Continue to page 3. Page 3. LPA interviewed 3 children (C1-C3) on 9/17/2024. 1 child stated that there was an incident when they were slapped in the face by another child and had to go and tell the teacher who was standing in the grass area next to the fence and that the teacher did not see it happen. C4 was not available to interview as C4 no longer attends the program. LPA called 8 parents and 5 of the parents called were able to be interviewed. Parents interviewed did not disclose any information pertaining to the allegations. As this is a health, safety, or personal rights risk to persons in care and a Type A citation is issued: 101229 Responsibility for Providing Care and Supervision. Based on LPA observations and interviews with reporting party, staff, parents, and children, the preponderance of evidence has been met; therefore, Title 22, Division 12 Chapter 1 Article 06.101229 Responsibility for Providing Care and Supervision: Staff did not provide adequate supervision resulting in child being hit is substantiated. See LIC9099D for deficiency cited. Exit interview conducted and report was reviewed with Site Supervisor Andrea Cisneros. The Site Supervisor was informed that the “Notice of Site Visit” must be posted on or adjacent to the door for 30 days. Failure to post will result in a Civil Penalty of a $100.00. Appeal Rights and deficiencies were discussed. Site Supervisor was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. End of report. Page 2. During interview with Reporting Party (RP) on 08/23/2024, RP stated that Child #1 (C1) reported an injury to Staff #3 (S3) on 08/05/2024 and the RP was not informed about it. RP then stated on 08/06/2024 they reported it to staff (S7). During the investigation, LPA toured the facility on 08/26/2024 and 09/17/2024, obtained Children’s Roster, updated Personal Roster LIC500, incident reports, Parent Handbook, Employee Job Responsibilities, conducted interviews with the Reporting Party, staff, parents, and children. On 08/26/2024 at 9:00AM, LPA conducted an onsite inspection for the purpose of investigating a complaint received on 08/21/2024 in the Orange County Child Care Office and toured facility with Site Supervisor-Andrea Castillo. During inspection LPA toured classrooms/playground area and no children were present. During visit LPA interviewed 1 staff and was informed that the staff who were present in the summer have moved to Catalyst Kids-Heidman. On 08/26/2024 at 11:10AM, LPA conducted a collateral visit at Catalyst Kids-Heidman for the purpose of interviewing staff. During visit LPA interviewed 5 staff present during the dates listed in the complaint. 7 staff (S1-S7) interviewed during the investigation. 6 of 7 staff stated that when a child gets injured, they asses the child, fill out an incident report, and will call parents depending on the injury. LPA interviewed 3 children (C1-C3) on 9/17/2024. 1 of 3 children stated that staff will tell parents if they get injured while in care. LPA reviewed incident reports with dates indicated in the complaint and found incident reports to be documented with incident details, location, date, and name of person recording the incident. LPA observed an incident report for C1 for the incident that occurred on 8/5/2024 in the child’s file. On 10/07/2024, LPA conducted parent interviews. LPA called 8 parents and 5 of the parents called were able to be interviewed. Parent interviewed did not disclose any information pertaining to the allegations. Based on LPA observations, interviews with reporting party, staff, children and parents, there was not enough evidence to substantiate the allegations Reporting Requirements: The RP was provided a report about the incident on the following day. Although the allegations may have happened or is valid the preponderance of evidence has not been met; therefore, the allegations are found to be UNSUBSTANTIATED. No deficiency cited. Continue to page 3 *This is an amended report. Page 3. Exit interview conducted and report was reviewed with Site Supervisor Andrea Cisneros. Site Supervisor was informed that the “Notice of Site Visit” must be posted on or adjacent to the door for 30 days. Failure to post will result in a Civil Penalty of a $100.00. Site Supervisor was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. End of report.