complaint·February 15, 2024

LPA interviewed six (6) staff members. Two (2) staff confirmed they saw the video footage of the incident but did not personally witness the staff handle a child in a rough manner or force feeding a child. The other four (4) staff stated they did not witness staff handle child in a rough manner or force feeding a child. LPA obtained a Police Report and video footage from Fullerton Police Department. The Police report states that the Fullerton PD obtained a video of the incident from the facility. Per the Fullerton PD, the video indicated that staff’s arm was placed diagonally on child’s body while feeding. According to the police report, it is not child abuse and minimal force was used. LPA interviewed parents and only 2 out of the 6 parents responded to the department’s call. Both parents are satisfied with the care that their children receive. LPA reviewed the video footage of the incident. The video shows that staff 1 (S1) is restraining the child’s body and arms using S1’s right arm in order to force feed child. LPA observed this behavior happened more than one time and the child is crying and leaning back. Based on the LPA’s observations from the video footage and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. A substantiated finding means that the complaint is substantiated, and the allegations are valid because the preponderance of the evidence standard has been met. See LIC9099D for Type A deficiency cited. Also, LPA informed the Director Aida King to provide a copy of this licensing report dated 02/15/2024 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview was conducted with Director, Aida King. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The Director was provided with a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above. Appeals must be submitted in writing within 15 business days. Director refused to sign licensing report Page 1 of 2 LPA interviewed parents and only 2 out of the 6 parents responded to the department’s call. Both parents are satisfied with the care that their children receive. Based on the LPA’s record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A substantiated finding means that the complaint is substantiated, and the allegation is valid because the preponderance of the evidence standard has been met. See LIC9099D for Type B deficiency cited. Exit interview was conducted with Director, Aida King. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The Director was provided with a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above. Director refused to sign licensing report page 2 of 2