complaint·October 31, 2022

(Page 2 of Report) During the interviews, 3 out of 9 interviewed staff stated that they have seen insects in the facility before, in the children’s restrooms and in the hallway. They have voiced their concerns with the management team. Based on the information gathered from LPAs' observation of the cockroaches in the classrooms on 10/11/2022, and interviews conducted with 9 staff on 10/04/2022, the preponderance of evidence standard has been met, therefore the above allegation facility has insects is substantiated. California Code of Regulations, Title 22 Division 12 Chapter 1, Section 101238(a)(1) Buildings and Grounds is being cited on the attached LIC9099D. Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights and deficiency were explained. A copy of appeal rights (LIC 9058 03/22) was provided. First level appeal is to Regional Manager, address is above on the report. (end of Report) (Page 2 of Report) During the interviews, all interviewed staff provided consistent statements about if any child asks to go to the restroom, staff will use walkie-talkie to inform the Director or floater to come and assist taking the child to the restroom. All 9 interviewed staff denied that they have to wait for too long before someone arrive to assist with taking the children to the restroom (usually 1-2 minutes). During interviews with the children, 2 out of 7 children were qualified for the interview. All 2 interviewed children said they would tell the teacher that they need to go to the restroom as needed and the teacher will take them to the restroom. Both interviewed children denied that they have witnessed anyone asked to go to the restroom and was not taken to the restroom right the way. Based on the information gathered from LPA's interviews conducted with 9 staff on 10/04/2022 and with 2 children on 10/31/2022, there is insufficient evidence to corroborate the allegation that Staff not taking day-care children to the bathroom in a timely manner, therefore, the allegation regarding Staff not taking day-care children to the bathroom in a timely manner is unsubstantiated. Exit interview was conducted. The Notice of Site Visit was posted. Facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalty of $100. “The licensee was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights.” This report LIC 9099 was provided to the Director Susana Mendoza. First level appeal is to Regional Manager, address is above on the report. (End of Report)