Incident investigation·January 28, 2026

Page 1 Licensing Program Analyst (LPA) Castro conducted a case management inspection to follow up on a self-reported unusual incident that was submitted to CCL Regional Licensing Office on 01/23/2026. It was reported by Lynette Ocampo, Director via phone. According to the Director, the incident occurred on 01/23/2026 where Director observed Staff 1 (S1) pick up Child 1 (C1) by their wrists and walk with them for about 6-10 feet. During today's inspection a tour of the facility was conducted and census was taken: LPA observed 27 preschool aged children in individual classrooms with 5 teachers. LPA observed one classroom playing outside and the other classroom doing an indoor activity. LPA conducted observations of the teacher child interactions. The facility was observed operating within its licensed capacity and within compliance of staff to child ratios at the time of the inspection. A review of staff records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances. Also during today's inspection, LPA reviewed pertinent documents including 2025-2025 Employee Handbook which outlines the following, but not limited to Employee Training & Compliance, Standards of Conduct, Consequences & Disciplinary Action, Rules of Conduct, Discipline and Termination. Continue to LIC809-C for Page 2 Page 2 Two staff were interviewed. According to director, S1 has been placed on suspension due to not following the company\342\200\231s standards of conduct. C1\342\200\231s parent/caregiver has been notified of an internal investigation and separate licensing inspection that have been prompted. Director states that the results of the internal investigation should be made available by the end of this week or next week. The director disclosed that they are working closely with the subject child and their parent/caregiver to provide transparency and support. Children were not eligible to be interviewed. According to the director, the facility plans to incorporate more training on children\342\200\231s personal rights and state of California regulations. The director also plans to continue coaching, provide mentoring and closely monitor teacher\342\200\231s interactions with children in care. In the areas that were evaluated, one type b citation was observed accorded to the California Code of Regulations, Title 22, Division 12 at the time of the visit. Please refer to the LIC809 for more details. Appeal Rights and deficiency were discussed. The facility representative was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the director, Lynette Ocampo. Page 2 of 2 >>>>END OF REPORT<<<<