Incident investigation·May 18, 2026

Page 1 of 2 Licensing Program Analyst (LPA), Mahnaz (Nancy) Malek conducted an onsite case management inspection of this facility for the purpose of investigating an incident that the facility self reported to our office on 5/14/2026. LPA met with director, Savannah Garcia. Census was taken. There were 14 napping preschool children with one staff in one classroom. A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. According to the self reported incident, on 5/11/2026, S1 and S2 were supervising children on the playground. S1 escorted five children to the restroom. Upon returning to the playground, S2 conducted another count and identified only four children. S2 asked S1 about the fifth child. A1 arrived at the playground with C1 whom A1 found the missing child outside the restroom inside the building. The report stated C1 was alone for approximately 10–15 seconds. Today LPA interviewed the staff who were involved in the above reported incident or had information about it. Staff # 1 (S1), (S2), and (S3). S1 stated S1 was with 9 to 10 children on the playground on 5/11/2026 around 4:30 pm. S2 arrived to give S1 a ten minutes break. Five children needed to use the restroom. S1 decided to take 5 children to restroom, then takes their 10 minutes break. S1 stated they walked outside the Discovery Playground out of the gate, passing the preschool playground, entering the classroom leading to restroom. S1 confirmed that they had 5 children. S1 admitted that when S1 brought the children back walking out of the restroom, walking through the preschool playground forgot to count children. S1 thought five children were following S1 not knowing Child # 1 (C1) did not follow S1 out of the classroom door to the playground. S1 believes C1 was left unattended for approximately 2 minutes. S2 stated S2 arrived on the Discovery Playground to give S1 a ten minutes break. S1 took 5 children with them to the restroom before Continued on page 2 Page 2 of 2 going on ten minutes break. S2 stated S2 observed S1 is returning to the Discovery Playground with only 4 children. S2 questioned S1 about the 5th child. At this time S1 realizes that one child was left unattended. At this time Adult # 1(A1) signed out their child and left the playground exiting thought the classroom door, opens the classroom door and notifies the staff that C1 was left unattended in the classroom by the door. S3 stated S3 was on the adjacent playground observing the incident. S3 confirmed that S3 observed 5 children left the Discovery Playground for restroom. S3 observed S2 asked S1 about the 5th child when S1 was on the way returning to the playground. LPA also reviewed the Internal Kindercare Child Supervision Record (CSR) for the date of the incident. LPA observed that there is no record of time for S1 taking children to the restroom. According to CSR, there were 11 children when S2 joined S1 on the Discovery Playground. Record shows S2 signed in at 4:24 pm to join S1. A1 who informed the staff that C1 was at the door inside the classroom signed out their child at 4:30 pm. Therefore, there in no accurate calculation of time that how many minutes C1 had been left unattended. Based on the self reported incident, and three staffs' interviews today, reviewing Internal Kindercare Child Supervision Record (CSR) dated 5/11/2026, it was determined that the facility was in violation of lack of supervision leaving C1 unattended. S1 believes C1 was left unattended for 2 minutes. According to the documents, the whole incident from start to end took approximately 6 minutes. The following deficiency 'Responsibility of Care and Supervision" was cited of the California Code of Regulations, Section 101229(a)(1) Title 22, Division 12 on today's investigation regarding the incident of leaving C1 unattended. Please see LIC 809D on next page for details of the deficiency. The director, Savannah Garcia was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. The “Notice of Site Visit” must be posted on or adjacent to the door. Failure to post will result in Civil Penalties of $100.00. LPA Malek informed the director, Savannah Garcia that this report dated 5/18/2026 documents type A citation shall be posted for 30 consecutive days as there is immediate risks to the health, safety, or personal rights of children in care. Also, LPA Malek informed the director, Savannah Garcia to provide a copy of this licensing report dated 5/18/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. The director, Savannah Garcia was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. The exit interview was conducted with the director, Savannah Garcia . End of report .