complaint·October 27, 2023

(Page 2) RP stated Staff #4 (S4) walked past the incident and did not interfere in the incident. During the investigation LPA Lucero interviewed 4 staff members, 4 children, 5 parents, and reviewed the children’s roster. During the investigation on 10/02/2023, LPA Lucero interviewed 4 staff. 4 out of 4 staff stated they have not observed staff yelling or handle a child in a rough manner. Staff #4 (S4) disclosed staff do not yell at the children but sometimes staff talk firmly to children. On 10/02/2023, LPA Lucero interviewed 4 children. Child #1 (C1) stated staff do not yell at children or has never seen a teacher grab another child in a rough manner. Child #2 (C2) disclosed observing S4 yell at a child telling the child to go back to their desk and grabbing the child in a rough manner. Child #3 (C3) disclosed observing Staff #3 (S3) yelling at a child. C3 declined observing a staff grab children in a rough manner. Child #4 (C4) disclosed observing a staff yell at a child. C4 declined observing a staff grab children in a rough manner. On 10/23/2023 LPA attempted to interview 7 parents, however only 5 parents were available for interview. All of the parents interviewed are satisfied with the childcare facility, and do not have any concerns. Based on LPA’s interviews conducted with 4 staff, 4 children, and 5 parents, it has been determined (1) staff handle day care child in a rough manner and (2) staff yell at day care children. Therefore, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated. California Code of Regulations, Title 22, 101223 (a)(3) Personal Rights is being cited on the attached LIC 9099D. (Continue to page 3) (Page 3) LPA Giselle Lucero informed Director Rebecca Ruiz, that this report dated 10/27/2023 documents 1 Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA Giselle Lucero informed Director Rebecca Ruiz, to provide a copy of this licensing report dated 10/27/2023 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted and report was reviewed with the Director Rebecca Ruiz. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal Rights were explained. The Licensee was provided a copy of appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. End of Report.