complaint·August 11, 2025

On 6/10/25 the Orange County Child Care Office received a complaint alleging (1) Director accepts children who are not vaccinated and parents are using fraudulent copies of vaccination. Reporting Party (RP) stated the following: The director is letting unvaccinated children enroll at the facility. Some of the parents are submitting fraudulent vaccination copies. During the investigation, LPA toured the facility, interviewed 5 staff members including the director, reviewed 5 children's files, and obtained copies of the personnel report, children\342\200\231s roster, enrollment packet, and immunization reports. During staff interviews, 4 out of 5 staff members stated only the director is responsible for handling all enrollment forms. 4 out of 5 staff members denied of knowing the director has accepted children who are not vaccinated. 4 out of 5 staff members stated they denied of witnessing if parents have submitted fraudulent copies of their children\342\200\231s vaccination to the facility. The director stated the following: When children enroll on the program they need to provide their immunization record. If a child does not have their immunization, they will call them and let them know they are missing. The director denied accepting children without immunization. Per director, the parents usually will provide a copy of their children\342\200\231s immunization yellow card or an electronic printout. The director does not believe she has received fraudulent copies from parents. On 6/17/25, LPA Nunez reviewed 5 children\342\200\231s files and did not observe any concerns. On 7/30/25 LPA was able to communicate with 3 parents and the parents did not disclose any concerns regarding the allegation. The 3 parents also stated they had to provide a copy of their children\342\200\231s immunization to the facility. Based on information gathered from LPA\342\200\231s interviews with the 5 staff members, 3 parents, and record reviews, the preponderance of evidence has not been met. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation (1) Director accepts children who are not vaccinated and parents are using fraudulent copies of vaccination; therefore, the allegations ise UNSUBSTANTIATED. Exit interview was conducted with the director, Melissa Nguyen. The Notice of Site Visit was posted. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. The director was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above. Page 2 of 2