complaint·December 18, 2024

(Page 2) During the investigation, LPA Garcia interviewed 10 staff, 7 parents, and obtained diaper logs, children’s roster, personnel report, infant needs and services plan, and an enrollment agreement. During staff interviews conducted on 10/22/2024, Staff 1 (S1) stated, “We are supposed to change every two hours.” Staff 2 (S2) stated, “They do one at 8:30am-9 o’clock. They do one before lunch 11am-10:45am, if they poop, we change them every time. After they wake up its 3 o’clock.” Staff 3 (S3) stated, “It is every two hours.” Staff #4 (S4) stated, “Main diapers is after breakfast, before lunch, after nap, and around 4:30pm-5pm to make sure kids are not going home soiled.” Staff #5 (S5) stated, “We change them every two hours if we notice that they need to be changed before, we change them.” Staff #6 (S6), “We change them every two hours unless they have a bowel movement (BM) or if they are super full with pee we change them sooner.” Staff #7 (S7) stated, “It is every two hours unless they have a BM. We will change every 1 hour if we notice a bad rash forming.” Staff 8 (S8) stated, “We change diapers every two hours. If a child has a rash, we change them hourly or as needed.” Staff 9 (S9) stated, “We change diapers every two hours unless needed, if parents make a request for an hour or BM”. Staff 10 (S10) stated, “We try to have them changed every two hours. The diaper changing policy is as needed.”” LPA obtained monthly diaper log reports for October. Based on record review of diaper logs, staff changed children’s diapers every 1.5-2.5 hours. After nap time, diapers were changed at approximately 2:30pm-3pm. LPA Garcia contacted 7 parents. LPA interviewed 5 out of 7 parents. 5 out of 7 parents made no disclosures regarding the allegation(s). LPA made multiple attempts, left voicemails, and was unable to interview 2 parents. (Continue to page 3) (Page 3) Based on interviews and record review, the allegation that Staff did not meet child's diapering needs in a timely manner resulting in a rash is unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are Unsubstantiated. Exit interview conducted and report was reviewed with the Director Jennifer Patterson. A notice of site visit was given and must remain posted for 30 days. End of Report.