Complaint·October 10, 2024

(Page 2) Reporting Party (RP) reported on 09/11/2024, RP heard shouting coming from the day care home. The shouting was between a male and female. RP stated they believe it was the licensee screaming, however, the female’s voice could have been either the licensee or the assistants. RP stated it is unknown how many children were present during the verbal altercation. LPA unable to clarify who the male voice belongs to as LPA was unable to interview the RP for further information due to contact information not being provided. During the investigation LPA Lucero interviewed 2 staff, 2 neighbors, 2 parents, 7 children and reviewed the children’s roster. During the visit on 09/17/2024, LPA Lucero conducted interviews with 7 children. 7 out of 7 children made no disclosures regarding the above allegation. LPA interviewed 2 neighbors. Neighbors interviewed denied hearing any verbal altercation between adults and made no disclosures. LPA interviewed 2 parents. Parents interviewed made no disclosures. LPA interviewed 2 staff. Staff made no disclosures regarding the allegation. Staff #1 (S1) denied being aware of any adult altercations occurring in the facility. S1 stated there was a verbal discussion that occurred between S1 and another neighbor that occurred on 09/11/2024 regarding street parking. S1 stated they walked away from the incident to prevent any escalation. S1 stated none of the children observed the incident, the children were inside the facility. Staff #2 (S2) denied any recent incidents occurring in the facility or hearing adults engaged in a verbal altercation in the facility. (continue to page 3) (Page 3) Based on LPAs interviews, it has been determined there was insufficient evidence adults in the home engaged in a verbal altercation in the presence of day care children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations is Unsubstantiated. Exit interview conducted and report was reviewed with Licensee Maria Ortega. A notice of site visit was given and must remain posted for 30 days. Appeal Rights were explained. The Licensee was provided a copy of appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. End of Report.