Complaint·November 14, 2024

(Page 2) RP reported C1 had marks on their left cheek, behind left ear, and bruise on their nose. RP reported the marks look like hand prints. RP believes the licensee hit the C1. During the investigation LPA Lucero interviewed the RP, 2 staff, 4 parents, obtained photo and the children\342\200\231s roster. On 10/16/2024, LPA Lucero interviewed the RP. RP disclosed the licensee notified them that C1 and another child were fighting over a toy and C1 began to cry. Licensee went to hug C1 and the licensee\342\200\231s necklace had scratched C1\342\200\231s face. RP stated the marks on C1 were from C2. RP stated the incident was a misunderstanding. LPA interviewed licensee. Licensee stated C1 was playing with a toy and Child #2 (C2) and Child #3 (C3) came to take the toy away. C1 ended up throwing themselves and ended up hitting themselves. Licensee went to console C1 and hugged C1. Licensee stat ed she was wearing 3 Rosary necklaces and when she went to go hug C1, the necklaces accidentally scratched C1's cheek and on the side of the neck. Licensee stated she notified C1's mother of the incident during pick up. Licensee denied hitting a child and denied ever observing Staff #1 (S1) hit a child. LPA interviewed S1 . S1 stated the licensee notified them of the incident but was not present when the incident occurred. S1 stated they did not observe any marks, scratches or bruises on C1 . S1 disclosed they have not hit children and has not observed the licensee hit any children in care. On 11/14/2024, LPA attempted to interview 3 children however children were not qualified for interview. Other children in care were infants. LPA reviewed photo obtained from RP. LPA observed C1 had a small scratch and red mark on their left cheek and on the side of their neck. LPA attempted to interview 7 parents, however only 4 parents were available for interview. Parents interviewed made no disclosures and expressed no concerns regarding the facility. (continue to page 3) (page 3) Based on LPAs interviews and picture reviewed, it has been determined there was no preponderance of evidence supporting that Licensee hits day care child . Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is found to be Unsubstantiated. Exit interview conducted and report was reviewed with Licensee Gloria Lemus. A notice of site visit was given and must remain posted for 30 days. Appeal Rights were explained. The Licensee was provided a copy of appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. End of Report.