complaint·September 18, 2025

Regarding allegation (1) Licensee does not reside in facility: Two out of three staff stated that the licensee lives in the home. Two (2) out of two children did not qualify to be interviewed. All two interviewed parents did not disclose any concerns regarding the allegation that the licensee is not residing in the facility. Regarding allegation (2) Facility is operating out of ratio, during LPA\342\200\231s observations, LPA observed facility operating within its license and capacity. Two interviewed staff provided consistent statements about the facility\342\200\231s compliance with ratio. Two out of two children did not qualify to be interviewed. Of the two interviewed parents, neither disclosed any concerns regarding the allegation regarding ratio. The Orange County Regional Child Care Licensing Office has investigated the complaint alleging that (1) Licensee does not reside in facility and (2) Licensee is operating facility out of ratio. Based on the information gathered from LPA\342\200\231s interviews and record reviews, although the allegation may have happened or is valid, there was not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated. No deficiencies cited. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the licensee, Svetlana Chernobrovina. END OF REPORT