Incident investigation·December 17, 2025

On 12/17/2025 at 1:30pm, Licensing Program Analyst (LPA) Sarah Garcia conducted an unannounced case management- incident visit in response to a self-reported unusual incident report (LIC 624) received on 11/25/25 regarding an injured child. Upon arrival, LPA met with facility representative, Miriam Torres Soto . LPA informed facility representative about the purpose of the visit. LPA observed 6 children with 1 staff. At 1:41pm, an additional staff and child arrived at the facility. At 1:50pm, licensee and 2 additional children arrived at the facility. At 2pm, total census is 9 children with 3 staff. The facility was operating within compliance with staff-child ratios and licensed capacity. An on-site review of the Facility Personnel Report Summary on this date 11/25/2025 indicates all present facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. On 11/25/25 the facility reported to the Department that on 11/21/2025 at 10:33am, Child 1 (C1) was twirling inside the living room, slipped, and hit their head on a lower bookshelf. Licensee observed C1 with a red mark and a small bump but no bleeding. At approximately 12:10pm, licensee took C1 to school and the school called stating the bump became a bruise and the authorized representatives were informed. Licensee spoke with authorized representatives of C1 later that day and confirmed that C1 was okay and did not require any medical attention. Ratio at the time of the incident was 1:6. Continued on Page 2 Page 2 LPA Garcia conducted staff interview, and received the following documents: children’s roster and and LIC 624. LPA obtained video of the incident. LPA observed the child spinning, slipping, and hitting their head on the bottom shelf of the cubby. LPA observed C1 cry and S2 pick them up and comfort them. Based on the information that was gathered through interviews and record reviews, it revealed the incident was an accident and C1 was supervised by a Staff 2 (S2) at the time of the incident on 11/21/2025. No deficiencies will be cited today. On 12/11/25 LPA referred facility to the Technical Support Program (TSP) for additional support. A TSP analyst will reach out to licensee with further information. Exit interview was conducted and a copy of the report was provided to licensee, Maria Morris . Notice of site visit was given and must remain posted for 30 days.