Complaint·January 24, 2024

On 11/13/23, the Orange County Child Care Office received a complaint alleging (1) Provider is operating over capacity (2) Provider does not properly supervise day care children. Reporting Parting (RP) indicated RP saw 18 children present ranging in ages from infants to two and three years old in the day care. RP also stated RP is concerned about supervision since there are so many children present and RP stated Staff#1 (S1) keeps all the doors open and saw a child run out onto the sidewalk and S1 ran out after the child and brought the child back inside. During the investigation, LPA Nunez inspected the whole facility, observed the ratio in the day care home, interviewed the S1, Staff#2 (S2), day care children, and parents. LPA Nunez also obtained a copy of the children\342\200\231s roster. During the interviews, LPA S1 and S2. S1 denied being out of ratio. S1 stated S1 cares for 8 children daily that range from ages 3 to 6 years old. S1 stated there are 8 children that are registered to attend the day care on Tuesdays and Thursdays only and there are 8 different children that attend the day care on Mondays, Wednesdays, and Fridays only. S1 stated the front doors are closed and no child has run out to the sidewalk. S2 also denied being out of ratio. S2 stated since S2 started working at the facility there have been 8 children daily that range from ages 3 to 6 years old. S2 also stated the front doors are closed and no child has run out to the sidewalk during the time she has been working at the day care home. LPA interviewed 3 children and all children stated they have not been left alone with no teachers. On 11/17/23, LPA inspected the whole entire home and observed 8 preschool children in the front yard playing with the outside materials. The front doors were observed to be closed when LPA arrived. On 12/20/23, LPA observed 8 preschool children playing in the back yard and the front doors were observed to be closed when LPA arrived. On 1/18/2024, LPA interviewed 2 parents and both parents confirmed the days their children attend the day care. Parents interviewed stated they did not have any concerns with the facility. Parents also stated that they have not seen 18 children at once in the day care home. Page 2 of 3 Based on LPA\342\200\231s observation, staff interviews, children\342\200\231s interviews, and parent interviews, the complaint alleging (1) Provider is operating over capacity (2) Provider does not properly supervise day care children are found to be unsubstantiated. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted and report was reviewed with Licensee, Sophia De Marzo. Notice of site visit was given and must remain posted for 30 days. Failure to comply with the posting requirements shall result in an immediate civil penalty of $100. Appeal Rights were explained. The Director was provided with a copy of the appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. End of Report Page 3 of 3