complaint·January 5, 2026

Regarding allegation (1): Licensee spoke inappropriately in front of children in care: During staff interviews, 2 out of 2 staff denied raising their voice or saying anything inappropriate to staff or children to children. The Licensee disclosed on 12/5/25, licensee gave a tour to prospective parent. Licensee told the prospective parent that there was no spot available for her child but the parent was welcomed to get a tour of the facility. Prospective parent came at 9:00am and licensee gave the prospective parent a tour. During the tour, a child was coming into the kitchen, and licensee sent the child back to living room with S2. There were 7 children with 2 staff. While giving a tour around the home, all 7 children were staying in the living room with S2. Licensee denied raising voice at children or staff. LPA has conducted the inspections at the facility on 5/28/24, 9/9/25, 10/6/25, 12/17/25 and observed staff are speaking appropriately to children. Regarding allegation (2): Staff did not provide adequate supervision to children in care: During staff interviews, 2 out of 2 staff stated they are with the children the whole time. Children are to tell staff when they use the bathroom. The Licensee recalled giving a tour of the home to a prospective parent on 12/5/25. There were 7 children with 2 staff. While giving a tour around the home, all 7 children were staying in the living room with S2. LPA has conducted the inspections at the facility on 5/28/24, 9/9/25, 10/6/25,12/17/25, and children did not observe children going into the off-limit areas or were unsupervised. PAGE 2 OF 3 LPA attempted to interview the three older children in the facility, all three children did not qualify for interview. On 12/17/2025, LPA attempted to interview eight (8) parents but was able to interview four (4). The four (4) interviewed parents were satisfied with the facility, and the parents did not make any disclosure regarding the above allegations. Based on LPAs observations, the interviews which were conducted, and records reviewed, the preponderance evidence of licensee spoke inappropriately in front of children in care and staff did not provide adequate supervision to children in care has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation are unsubstantiated . Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights were explained. A copy of appeal rights (LIC 9058) was provided. First level appeal is to Regional Manager, address is above on the report. PAGE 3 OF 3 END OF REPORT