complaint·July 11, 2023

Page 2 During the investigation LPA Odom interviewed director, 3 staff members, 4 parents, and reviewed children\342\200\231s roster, personnel report, incident report, dance schedule. LPA attempted to interview A1. Child #1 no longer attends the childcare center. During an interview on 05/24/23, Staff #1 (S1) stated on 04/26/23 at 10:50am in the adjacent room next to the Pre-K classroom while Child #1(C1) was in dance class, C1 fell of the balance beam and rolled their ankle. A1 from the Webby dance company was the only adult supervising the children. A1 notified Staff #2 (S2) about C1\342\200\231s incident and S2 notified S1. S1 immediately cared for C1 by placing an ice pack on C1\342\200\231s ankle. S1 stated they did not observe any swelling, bruising, redness and C1 was able to still walk. Staff continued to monitor throughout the day. After nap time at 2:50pm S1 called and notified parent of C1\342\200\231s injury and C1 was picked up at 3:59pm. Parent was provided a copy of the incident report during pick up. Parent did not take C1 to urgent care until the following day when C1\342\200\231s ankle began to swell up. C1 had gone to gymnastics class the night before at a different location. S1 was informed C1 had a minor fracture on their ankle. During the interview with S1, S1 disclosed they did not report the incident to licensing department because they were not aware they had to report the incident. Not reporting the incident to the Licensing office timely is a violation of Title 22 Reporting Requirements. S1 stated they did not have a staff member supervising the dance class, because they were short staff on that day and S1 was not aware a staff member is supposed to be supervising the children during dance class. S1 stated since the incident they are making sure a staff member is always supervising the children during dance class or if there isn\342\200\231t enough staff on the day of dance class, they will cancel the dance lesson. Three staff members were interviewed on 05/24/23. All the staff recall the incident that occurred with C1. All the staff disclosed on the day of the incident there wasn\342\200\231t any staff members supervising the dance class due to shortage of staff and ratio. S2 stated when A1 notified S2 about C1\342\200\231s injury they immediately notified S1. S1 placed an ice pack on C1\342\200\231s ankle and S1 notified parents. All of the staff disclosed since the incident S1 makes sure a teacher or someone from management will sit in and supervise the childcare children during dance class. Continue to page 3 Page 3 During the investigation on 07/07/23 LPA attempted to interview 11 parents however only 4 parents were available for interviews. All the parents stated from their observation staff are always supervising the children. None of the parents had any concern and they are satisfied with the childcare center. Based on LPA\342\200\231s facility inspection, observations, interviews conducted with director, 3 staff, 4 parents, and records reviewed, it has been determined that Staff were not providing visual supervision of C1 or the children that were in dance class. Therefore, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations, Title 22, 101229(a) Responsibility for Providing Care and Supervision and 101212(d)(1)(B) Reporting Requirements is being cited on the attached LIC 9099D. LPA Odom informed Director Joelle Courtney that this report dated 7/11/2023 documented 1 Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Odom informed the Director Joelle Courtney to provide a copy of this licensing report dated 7/11/2023 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview was conducted with Director, Leisha Dearing. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.