Incident investigation·October 28, 2025

On 10/28/2025 Licensing Program Analyst (LPA), Carreiro conducted an unannounced case management-incident inspection to follow up on an incident that was self-reported to the Department. Upon arrival, LPA met with acting director, Shipra Shrivastava. LPA disclosed the purpose of the inspection and was led on a tour of the facility. There were 70 children and 7 staff members present. Hours of operation are Monday- Friday 7:00am-6:00pm. A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. On 10/20/2025, Regional Office received a self-reported Unusual Incident Report (UIR) indicating that child #1 (C1)’s parent contacted the facility and reported that C1 told that C1 got hurt on the slide and there were marks on private area. C1 was taken to the doctor. C1 told their parent that C1 told 2 staff members about the incident. The district manager looked at the facility’s camera footage and did not see anything out of the ordinary. Per facility representative, 10/18/2025, the Orange County Sheriff contacted the facility to obtain the camera footage. During the visit, LPA obtained staff’s roster and children’s roster. Continue to page 2 Page 2 Due to additional information needed, LPA will conduct further review to ensure the facility is meeting regulation requirements. Any observed deficiency during the visit today will be cited on the next visit. Exit interview conducted and report was reviewed with acting director, Shipra Shrivastava. Notice of Site Visit (LIC9213) was provided and shall be posted for 30 days.