Office review·October 29, 2025

An Informal Meeting was conducted on this day, 10/29/2025 at the Orange County Regional Office. Present during the meeting were Thuy Ho, Licensing Program Manager (LPM), Susan Deschampe, Licensing Program Analyst (LPA), Inayat Bergum, Owner/Licensee, Jana Pokusa/Business Manager, and Maria Teel, Director/Facility Representative. The purpose of this informal meeting was to discuss the following violation which was issued on 7/30/2025. Buildings and Grounds : The child care center shall be...safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement is not met evidenced by: Based on observation and interview, the wooden fence in the preschool play area has multiple holes from deterioration (approximately 6 inches from ground, 2-3 inches diameter), exposed rusted screws/nails and splintering wood (pictures taken), and broken cement (pictures taken). On 08/06/2025, LPA received an email with pictures of the replaced fence and repaired concrete from the director/facility representative. On 08/13/2025, LPA completed a Plan of Correction (POC) inspection and observed the repairs. LPA issued a cleared POC letter on 08/13/2025. The facility representatives confirmed that the safety measures outlined in the plan have been in place. Facility has a morning checklist completed by staff to assess the buildings and grounds. The evening checklist is completed by staff to assess buildings and grounds. When items need to be addressed, Lynn Lane, Maintenance Staff is contacted and completes the task. The LPM also reviewed the Department of Social Services State of California Stipulation and Waiver Order #6622306102-B dated 04/10/2024 and the acknowledgement that Inayat Bergum, Jana Pokusa, and Maria Teel understand the conditions. The following were discussed in this meeting: 1. The facility representatives were advised that the facility must be in compliance at all times. 2. Increased unannounced visits to the facility will be conducted by the Department to monitor compliance. 3. The facility representatives were informed that if subsequent repeated violations are cited in the future and the Department determines that the facility has violated the laws/regulations or is inadequately implementing the approved plans to remedy the facility's noncompliance, the Department, in its discretion, will seek formal legal action. 4. Provider's Webinar: https://www.cdss.ca.gov/inforesources/child-care-licensing/resources-for-providers 5. Technical Support Program (TSP) was discussed. TSP referral flyer was provided to facility representatives. Facility staff participated in TSP on 06/28/2023. LPA to complete referral to TSP, as requested by facility representatives. Upon receipt of this report pertaining to a meeting conducted by a local Licensing Agency in which issues of were discussed, the licensee must: 1. Provide a copy of this report to the parent/guardian of children currently enrolled by the next business day or immediately upon return. 2. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). 3. Obtain signature and date from the child's parent/authorized representative on the Acknowledgement of Receipt of Licensing Reports LIC 9224. 4. Keep a record immediately upon receipt of the completed and signed LIC 9224 acknowledging receipt of this report in the child's file. Exit interview conducted with the Inayat Bergum, Owner/Licensee, Jana Pokusa/Business Manager, and Maria Teel, Director/Facility Representative who are in agreement with the above. A copy of this report was provided Maria Teel, Director/Facility Representative.