complaint·September 15, 2023

During the investigation LPA Chan interviewed staff. On 8/16/23 LPA interviewed 5 staff and all 5 staff have similar responses when asked about staff out of ratio. Staff 1 (S1) stated they do name to face count for ratio. The director makes sure teacher-child ratio is maintained. Staff 2 (S2) stated they are always over staffed and maintain the name to face count on the clip board. Staff 3 (S3) stated they are always in ratio and makes sure staff always have visual observation of the children. Staff 4 (S4) stated they are never out of ratio, and they communicate with the director if another staff is needed. Staff 5 (S5) stated they count the children before going on breaks to make sure they are in ratio. Also, on 8/16/2023, LPA Chan interviewed staff about supervising children during nap time. All 5 staff have similar responses when asked about children not properly observed during nap. S1 stated they check for labored breathing during nap time. S2 stated they use a clip board and checks children during nap for labored breathing. S3 stated they that they observe napping children for labored breathing. S4 stated that staff signs the clip board that monitors nap and breathing of infants. S5 stated they sign their initial on the clip board upon checking infant during nap. During the investigation Sign-in/out for children and staff timecards for the week of 08/07/23-08/11/23 were reviewed to verify that there was appropriate staffing for the number of children signed in. Based on record reviews, it was determined the facility is operating within its licensed capacity and within compliance of staff to child ratios. On 8/31/23 and 9/6/23 LPA attempted to do a phone interview with children\342\200\231s authorized representatives and 3 out of 6 adults responded. Adult 1 (A1) stated they have no complaints about the facility and facility does a good communication with children repsresentatives. Adult 2 (A2) stated teachers are very active with the children and that her child became attached to the teachers. Adult 3 (A3) stated they are satisfied with the care that the facility provides. On 08/16/23 and A copy of 15-minute infant sleep log was obtained by LPA from 8/07/23-8/11/23 and another set of sleep log was provided by the facility on 9/15/23 for the week of 9/11/23 to 9/15/23. Page 2 of 3 Based on observation, interviews conducted and record reviews, the complaint alleging facility operating out of ratio and staff are not properly observing children during nap time, are found to be UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not enough preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview was conducted. Notice of Site Visit was posted during the visit. Assistant Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. Page 3 of 3